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Lute Riley Honda - Service Center

Richardson, TX

4.9
1,845 Reviews

1,845 Reviews of Lute Riley Honda - Service Center

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April 28, 2023

Fast service, courteous employees. Easy to get in and out. I don’t have anything to say anymore. More

by Maasz
Recommend Dealer
Yes
Employees Worked With
Service people at the change oild
May 03, 2023 -

Lute Riley Honda responded

Thanks for your praise and kind comments about our team. We look forward to your next visit! Take care!

April 27, 2023

My experience at this dealership was outstanding. The best part was my interaction with the service assistant Onri. More

by lauriej737
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Onri
Apr 30, 2023 -

Lute Riley Honda responded

Hi Lauriej737! We're so happy we were able to help you out! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

April 27, 2023

My car was in and out in less than 1 hour. Great customer service. They always take good care of my car. More

by Glo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service personnel.
Apr 30, 2023 -

Lute Riley Honda responded

Hello Glo, thank you; we appreciate your feedback!

April 26, 2023

They checked me in quickly, gave me options, pricing and estimated time of completion. We’re very cordial and listened to what I wanted done. More

by Billymcwhirter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service technicians.
Apr 28, 2023 -

Lute Riley Honda responded

Billymcwhirter, it's experiences like yours that really keep us motivated! Feel free to reach out to us if you need anything. Have a wonderful day.

April 26, 2023

Excellent service! I recommend every to Honda service! I really do appreciate all you guys! More

by Hermancole1205
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clement Osoro
Apr 28, 2023 -

Lute Riley Honda responded

Hermancole1205, your wonderful feedback and rating mean a lot to us. We hope to see you soon!

April 25, 2023

Secice is on schedule. The case advisor Patrick Vanzant is courteous and very very good. More

by Mina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Vanzant
Apr 27, 2023 -

Lute Riley Honda responded

Thank you for your kind words and this wonderful review! Please don't hesitate to reach out to us if there's anything more we can do!

April 24, 2023

Everything done as explained up front. Took less than the 45 minutes estimated for the service. Convenient, reliable service! More

by caster_swimmer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mason
Apr 27, 2023 -

Lute Riley Honda responded

Thank you for your kind words and this wonderful review! Please don't hesitate to reach out to us if there's anything more we can do!

April 23, 2023

Excellent staff and service! After understanding your concern genuinely trying to help. I had to leave for a trip. when I mentioned this, I was taken care with priority. More

by Sneha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julissa Maravillo
Apr 25, 2023 -

Lute Riley Honda responded

Sneha, thank you for your kind review; we are happy to pass along your comments to the team here at Lute Riley Honda!

April 23, 2023

I went to express service for oil change and tire rotations and balancing. I was told up front it may take 1 hr 45 min. It actually took that much time but they ended up doing multipoint inspection, More

by Swav
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not remember
Apr 25, 2023 -

Lute Riley Honda responded

Swav, thank you for your kind review; we are happy to pass along your comments to the team here at Lute Riley Honda!

April 21, 2023

The Express Service Guys were Amazing with a Smile! ! Todays Oil Change and Full State inspection with no wait and quicker than I could eat my Chic Filet lunch More

by Chip
Recommend Dealer
Yes
Employees Worked With
Jeremy in Express Service
Apr 22, 2023 -

Lute Riley Honda responded

Hi Chip, we are very happy to have provided you with such an amazing experience! If you're ever in need of more help, please let us know!

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