Back

Lute Riley Honda - Service Center

Richardson, TX

4.9
1,845 Reviews

1,845 Reviews of Lute Riley Honda - Service Center

Sort by
May 04, 2023

Excellent customer service provided by Michael Mason. Timely service and comfortable waiting area. Good coffee! More

by jackiemc50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mason
May 08, 2023 -

Lute Riley Honda responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

May 03, 2023

Excellent service and quick. Had an appointment, dropped car off at 7 am and it was ready before 11. Besides normal oil change, need new battery, brake fluid, coolant and transm More

by Cheryl Fulk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa, service advisor
May 09, 2023 -

Lute Riley Honda responded

Thank you for the high star rating! We hope to see you soon!

May 03, 2023

Service rep was responsive and I got repair updates through text messages promptly. Waiting area is clean, More

by RS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter Eastwood
May 08, 2023 -

Lute Riley Honda responded

Thank you for the high star rating! We hope to see you soon!

May 03, 2023

Prompt and courteous and efficient, I have always been pleased with the service department there. More

by gailnoblesstats
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
May 09, 2023 -

Lute Riley Honda responded

Thank you for the high star rating! We hope to see you soon!

May 02, 2023

I never go to other service centers but to Lute Riley. I did not wait long yesterday. The problem was explained well to me. Good service. More

by Elarce312
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maricar Randall
May 04, 2023 -

Lute Riley Honda responded

Hi Elarce312! We're so happy we were able to help you out! We hope to see you soon!

May 01, 2023

The service was excellent, and they finished quicker than I thought. The person who helped was friendly. More

by CheckerChess
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Chikumbindi
May 03, 2023 -

Lute Riley Honda responded

Thank you for the high star rating! If you have any further questions, please don't hesitate to reach out!

May 01, 2023

One of the best service centers. Excellent work by Hunter with patience and follow through details and pricing. More

by Hunter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter
May 03, 2023 -

Lute Riley Honda responded

Thank you for the high star rating! If you have any further questions, please don't hesitate to reach out!

April 30, 2023

Julissa es de lo mejor! Es amable atenta y muy respetuosa Pocas veces se siente uno bien recibido More

by a-arcangel78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julissa Maravillo (service advisor)
May 03, 2023 -

Lute Riley Honda responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

April 29, 2023

Excellent and fast service within schedule as forecasted. Person incharge was nice . Handle customer politely. Highly recommended More

by jonathan0913
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Peterson
May 03, 2023 -

Lute Riley Honda responded

Hello Jonathan0913, thank you; we appreciate your feedback!

April 29, 2023

Amaizing team at the service department. I soon I parked my truck they were greeting me, and was more than one person that welcomed to the dealership. Joshua and Mike at the oil change and More

by Gus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua and Mike
May 03, 2023 -

Lute Riley Honda responded

Thanks for your praise and kind comments about our team. We look forward to your next visit! Take care!

...
8
...