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Lute Riley Honda - Service Center

Richardson, TX

4.9
1,845 Reviews

1,845 Reviews of Lute Riley Honda - Service Center

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May 20, 2022

Excellent staff members and luckily there is no long line than usual when I visited the service center for oil change and they surprised me with free car wash. More

by Abdulyusuf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Mason
May 24, 2022 -

Lute Riley Honda responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Lute Riley Honda. Thanks again for taking the time to leave us this information about your recent visit. Take care!

May 20, 2022

Their team was tremendous in communication, service, and providing feed back on items noticed on the vehicle More

by Pj12711
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
J on Express as she provide quality service
May 24, 2022 -

Lute Riley Honda responded

We really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 19, 2022

I’ve been working with Lute Riley for several years now. I’m always satisfied with the level of survive I’ve received over the years. More

by juanjhernandez60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay
May 24, 2022 -

Lute Riley Honda responded

Thank you so much for your high rating! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

May 19, 2022

I've been bringing my car here for service 5 years. I'm always satisfied with the customer service and with the technicians at Lute Riley. More

by oo7nevans
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nel Mercado
May 24, 2022 -

Lute Riley Honda responded

Thank you so much for your high rating!

May 19, 2022

I worked w Julie in service. She went above and beyond. And was a joy. I thank you very much ms Julie. Thank you. Great work. Great CUSTOMER SERVICE! More

by kate.doden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julissa
May 24, 2022 -

Lute Riley Honda responded

We're glad you had such a wonderful experience with us! We hope to see you soon!

May 18, 2022

I have always had excellent service from Lute Riley Honda and this time was no exception. ALL Staff are amazing, attention to detail by technical staff is exceptional, and ALL go beyond standard customer ser More

by Beccabbhall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Peterson
May 24, 2022 -

Lute Riley Honda responded

Thank you so much for your high rating!

May 18, 2022

Employee, Mr. Roy Arcilla, is courteous and knowledgeable. He explained the service that needs to be done to my Honda CRV well and effectively. As promised, the se More

by caspei
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Arcilla
May 24, 2022 -

Lute Riley Honda responded

Hi Caspei, thank you for taking the time to leave a review for us at Lute Riley Honda. We're happy we could meet your expectations!

May 18, 2022

Friendly and professional service agent. Upfront with pricing, no surprises. Good communication throughout the process. More

by Denis T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Annel Mercado
May 24, 2022 -

Lute Riley Honda responded

We're glad you had such a wonderful experience with us! We hope to see you soon!

May 18, 2022

Had intermittent a/c issue. Was tested , diagnosed and repair recommendation explained thoroughly prior to the completion of repair. More

by kim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Johnson, service advisor, Maricar Randall
May 24, 2022 -

Lute Riley Honda responded

We're glad you had such a wonderful experience with us! We hope to see you soon!

May 16, 2022

I was met by a rep within just a few minutes of arriving. My car was checked in & a timeline for the service was established. I almost immediately received a text message thanking me & who to contact with qu More

by Mmfraser
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Annel Mercado
May 19, 2022 -

Lute Riley Honda responded

Mmfraser, thank you so much for the positive review! We hope to be of service to you again in the future. Best wishes, Lute Riley Honda

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