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Lute Riley Honda - Service Center

Richardson, TX

4.9
1,845 Reviews

1,845 Reviews of Lute Riley Honda - Service Center

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May 24, 2022

Good communication and a place to wait at the dealership while my car is being serviced. More

by Justice for Johnny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roberto Longoria
Jun 03, 2022 -

Lute Riley Honda responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

May 24, 2022

Lute Riley Honda was able to get me in and out in a timely manner for my maintenance. Annel was great to work with and she provided excellent customer service! More

by qjones.jones40@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Annel Mercado
Jun 03, 2022 -

Lute Riley Honda responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Lute Riley Honda!

May 24, 2022

Fast, thorough service and the entire experience was great! My advisor, Roberto kept me informed the entire time. More

by Sheila S.
Recommend Dealer
Yes
Employees Worked With
Roberto
Jun 03, 2022 -

Lute Riley Honda responded

Sheila S., we really appreciate your positive review!

May 23, 2022

I am lucky my van broke down close to lute Riley coz I find very friendly and helpful professional , I wish not but next time prefer to back there for any problem in my vehicle thanks Brian your so kind a More

by Asif
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Brian ( service advisor)
May 25, 2022 -

Lute Riley Honda responded

Asif, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 22, 2022

Excellent service with the very nice professional technicians. I will love to come back whenever I need to take care of my Honda. More

by SamsonB
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Uy Phu, Thanh Do
May 24, 2022 -

Lute Riley Honda responded

Hi Samsonb, we are very happy to have provided you with such a positive experience! We hope to see you soon!

May 22, 2022

Service was fast and quality was great! Always had a great experience every time! I'm impressed! Oh! BTW....they washed and vacuumed my car!! More

by addiscoleman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
All have been terrific!, Amir H, Richard Mattes
May 24, 2022 -

Lute Riley Honda responded

Hi! We're so happy we were able to help you out! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Lute Riley Honda!

May 22, 2022

Prompt response to our Civic’s AC condition. Attention to details and repaired promptly. Thanks More

by randrbart
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Omri Wilson
May 24, 2022 -

Lute Riley Honda responded

Hi, thank you so much for your positive comments about Lute Riley Honda!

May 24, 2022 -

randrbart responded

OK, good to hear back from you. Rose and RodBartholomew

May 21, 2022

It was great service at Lute Riley Honda. Thank you. Great application to the service advisor!! More

by birhan Almaw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Mason
May 24, 2022 -

Lute Riley Honda responded

Birhan Almaw, we're glad you had such a wonderful experience with us! We hope to see you soon!

May 21, 2022

My car is running great! The service was quick and through. The prices were discussed before hand and were as estimated. Thank you Adam! More

by Twood
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Karimi
May 24, 2022 -

Lute Riley Honda responded

Hello Twood, thank you; we appreciate your feedback!

May 20, 2022

Casey Scholten, the technician is super knowledgeable and extremely helpful. I highly recommend Lute Riley because of Casey Scholten and Adam Pressor. Very pleasant experience! Thank you ! More

by Tony
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Presser, Casey Scholten, Brian Weiss
May 24, 2022 -

Lute Riley Honda responded

We really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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