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Lute Riley Honda - Service Center

Richardson, TX

4.9
1,845 Reviews

1,845 Reviews of Lute Riley Honda - Service Center

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June 02, 2022

Lute Riley Honda dealership has been always an excellent place to buy my cars and have them the maintenance done. Also, their communication is outstanding!! More

by a.cortez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Ayo.
Jun 07, 2022 -

Lute Riley Honda responded

Hello, we appreciate you taking the time to leave us this feedback. We hope to be of service to you again in the future. Best wishes, Lute Riley Honda

June 02, 2022

Waited over 2 hours for a service call. Gave many excuses. Service segment of the business is not recommended. More

by Jimwooldridge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service
Jun 08, 2022 -

Lute Riley Honda responded

Hi, thank you for taking the time to leave us your honest feedback. If you are willing to give us another chance, please reach out to us at (855) 984-2917 to speak to our manager directly.

June 01, 2022

Pleasant service advisor; service done in a timely manner; price as quoted. All-in-all I was quite satisfied with what at times can be a rather nerve-racking experience. More

by Fred
Recommend Dealer
Yes
Employees Worked With
Michael Mason #21489
Jun 03, 2022 -

Lute Riley Honda responded

Hi Fred, thank you for taking the time to leave a review for us at Lute Riley Honda. We're happy we could meet your expectations! We hope to see you soon!

June 01, 2022

In the midst of this pandemic this dealership has Stivers to still meet the needs of it’s customers. More

by nixonwinter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amir H
Jun 03, 2022 -

Lute Riley Honda responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Lute Riley Honda.

May 29, 2022

I received the best care during my repairs of my vehicle. I would highly recommend them!!! More

by dbsachse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Peterson
Jun 01, 2022 -

Lute Riley Honda responded

Hello Dbsachse, we appreciate you taking the time to leave us this feedback. Thanks again for taking the time to leave us this information about your recent visit. Take care!

May 28, 2022

It was quick, friendly and Easy. The team did a good job. I will be back. More

by j.varrassi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omri Wilson
Jun 01, 2022 -

Lute Riley Honda responded

Hi J.varrassi, thank you for taking the time to leave a review for us at Lute Riley Honda. We're happy we could meet your expectations! We hope to see you soon!

May 28, 2022

It was a long wait time for someone to check our new civic. Tire kept on deflating every other day. Initially they couldn’t find any fault in the tire. After I convinced them that this is a persistent/o More

by SBk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle
Jun 01, 2022 -

Lute Riley Honda responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

May 28, 2022

Upon arrival was greeted quickly by friendly curtious people who were interested and wrote everything down. When finished was given complete and understandable information. Check out was quick and frien More

by Patty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Only service people and check out.
Jun 01, 2022 -

Lute Riley Honda responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

May 27, 2022

Excellent staff and friendly environment, makes for a very relaxed experience, 10 10 would recommend More

by Danieljobman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Johnson
Jun 01, 2022 -

Lute Riley Honda responded

Danieljobman, thank you for your kind words and this wonderful review! We hope to be of service to you again in the future. Best wishes, Lute Riley Honda

May 25, 2022

Friendly service. No surprises and everyone very helpful. Been coming here for 4 years and we bought our Honda here. More

by Uzair
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julissa Maravillo
Jun 02, 2022 -

Lute Riley Honda responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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