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Lute Riley Honda - Service Center

Richardson, TX

4.9
1,845 Reviews

1,845 Reviews of Lute Riley Honda - Service Center

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June 10, 2022

Melissa Johnson and her team do an excellent job every time I bring my car for service. Lute Riley Honda has the best team to take care of my cars. More

by vhs_9999
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Johnson
Jun 14, 2022 -

Lute Riley Honda responded

Hello, thank you; we appreciate your feedback!

June 10, 2022

Very organized, efficient service process. Service personnel are knowledgeable, friendly, and most importantly, good listeners, More

by Nicolas W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan
Jun 14, 2022 -

Lute Riley Honda responded

Nicolas W, we're so glad that we were able to go above and beyond your expectations!

June 09, 2022

I've had many nice service writers at Lute Riley, but Annel was the best and most helpful yet More

by DARRELGBAKER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anne Mercado
Jun 14, 2022 -

Lute Riley Honda responded

Hi, we are very happy to have provided you with such a positive experience!

June 08, 2022

Waiting area needs a overhaul. The area is loud, lacks privacy and outdated furnishings. Service advisor, Omri was great. He follow through with the repair. I didn’t even have to More

by Richardsontexas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omri
Jun 09, 2022 -

Lute Riley Honda responded

Thank you so much for your high rating!

June 08, 2022

everyone was good and people was nice. They work fast, I was like this place. More

by zsuixu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emily Stolfa
Jun 09, 2022 -

Lute Riley Honda responded

Hello Zsuixu, we appreciate you taking the time to leave us this feedback. We hope to be of service to you again in the future. Best wishes, Lute Riley Honda

June 08, 2022

I trust Lute Riley with my car. They are always willing to provide the best services. You can count on them to do the job right! More

by Laura K.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Florentino Torres, Roberto Longoria, Richard Mattes
Jun 09, 2022 -

Lute Riley Honda responded

Laura, we are very happy we could provide you with a positive experience! Thank you again for the great review!

June 07, 2022

They got to the car as soon as they could and did the job in the promised amount of time. More

by Siqueira
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby
Jun 09, 2022 -

Lute Riley Honda responded

Siqueira, thank you for your kind words and this wonderful review! We hope to be of service to you again in the future. Best wishes, Lute Riley Honda

June 07, 2022

Very friendly customer service and listened to my concerns. She handled it very professionally and suggested other things that were needed too. But I told them I will wait. Thank you for great servic More

by Mercymutiye2002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Express service department.
Jun 09, 2022 -

Lute Riley Honda responded

We're so glad that we were able to go above and beyond your expectations! If you're ever in need of more help, please let us know!

June 07, 2022

Great service very courteous employees did a complete inspection of my vehicle also complete cost of repairs needed had a very pleasurable experience More

by djacintho
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tommy Topcu, Ray Trevino
Jun 09, 2022 -

Lute Riley Honda responded

We're glad to hear you enjoyed your visit. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

June 07, 2022

They provided excellent work today. I was out of there with an hour. Good work. More

by Grande_tex
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam
Jun 09, 2022 -

Lute Riley Honda responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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