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Lute Riley Honda - Service Center

Richardson, TX

4.9
1,845 Reviews

1,845 Reviews of Lute Riley Honda - Service Center

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June 18, 2022

My advisor, Jose Reyes, was excellent, professional and kept me informed of the status of my vehicle’s progress. My courtesy driver, John, was wonderful, outgoing and funny. He made my day! More

by HappyDay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Reyes, courtesy driver John.
Jun 22, 2022 -

Lute Riley Honda responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 18, 2022

Service advisor Omri Wilson was great to work with. Thanks to technicians who worked on my civic More

by Venkat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omri Wilson
Jun 22, 2022 -

Lute Riley Honda responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 17, 2022

I went to change oil and find out they do state inspection as well So happy to do both at the same place Very friendly people and helpful plus I got my car washed. Great Service! More

by Normak214
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Cannella 21750
Jun 18, 2022 -

Lute Riley Honda responded

Normak214, thank you for the high star rating! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

June 17, 2022

Great service but be sure to arrive early . It’s at least 45 minutes per vehicle More

by bschrader
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
No name
Jun 18, 2022 -

Lute Riley Honda responded

Hi Bschrader! We're so happy we were able to help you out! We hope to see you soon!

June 17, 2022

Everything was taken care of. I was contacted and Melissa explained everything to me. Check out was quick and easy. More

by devon.tryggestad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa
Jun 22, 2022 -

Lute Riley Honda responded

Hi Devon, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

June 14, 2022

Excellent service Joey was very helpful, good response, this service center all the staffs aregreat More

by Louis John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey
Jun 15, 2022 -

Lute Riley Honda responded

Hi Louis, thank you so much for your positive comments about Lute Riley Honda!

June 14, 2022

Friendly and great service. Mellisa was my advisor. She was very professional and knew exactly how to treat her customers. Thank you Mellisa More

by Joseph_k80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mellisa
Jun 15, 2022 -

Lute Riley Honda responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Lute Riley Honda!

June 14, 2022

Always efficient and dependable service at Lute Riley Honda. Very courteous and friendly and I have been a customer for many years. More

by Audrey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mulu Alemayhu
Jun 15, 2022 -

Lute Riley Honda responded

Audrey, we really appreciate your positive review! We hope to see you soon!

June 12, 2022

I was provided great service and the service manager was very nice. Wish the service would be faster but yeah they have lounge where you can work. More

by Paul
Recommend Dealer
Yes
Employees Worked With
Jose Reyes
Jun 14, 2022 -

Lute Riley Honda responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 11, 2022

Prompt, professional, kind and a gentleman! I was completely satisfied with the service they did to my car. More

by peggyalittle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Karimi, Bill Cheek, Chuck Papari
Jun 14, 2022 -

Lute Riley Honda responded

Peggyalittle, we are so pleased you enjoyed your visit to Lute Riley Honda!

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