Lute Riley Honda - Service Center

They provided very good communications regarding job expectations and cost. I was in and out within the expected time frame on a busy Saturday. expectations and cost. I was in and out within the expected time frame on a busy Saturday. More

Omri Wilson is so awesome! ! He is extremely professional, personable, and very knowledgeable. I had issues with my radio crackling. He knew exactly what my issue was and it got ! He is extremely professional, personable, and very knowledgeable. I had issues with my radio crackling. He knew exactly what my issue was and it got fixed!! Very happy customer!!! More

I love this dealership! The Service team is excellent, Omry is very professiona, knowlegeble, detailed, respectful and overall a great person. After the ceck-points diagnost The Service team is excellent, Omry is very professiona, knowlegeble, detailed, respectful and overall a great person. After the ceck-points diagnostic Omri get back with and explained what work needed to be done. Then an actual work started. My car service took very little time, and I received a spotless manualkt washed car back It'a class You will not receive at other dealerships! Thank you Omri, thanks to a great team of people who took care of my car up to the last step "Payment" which was not huge at all, because of the "Speial Service Promotions " have been applied as well! Good job! More

First class team. The whole process was outstanding. I had a great customer experience. Thanks Lute Riley. The whole process was outstanding. I had a great customer experience. Thanks Lute Riley. More

I was very pleased with the “can do” attitude of the Service Advisor concerning fitting me in on a visit with no appointment when I initially was informed the service shop was very busy & I would likely Service Advisor concerning fitting me in on a visit with no appointment when I initially was informed the service shop was very busy & I would likely need to “drop my car off! More

Excellent service and customer service. Everyone did a awesome job..Would definitely refer friends and family! Everyone did a awesome job..Would definitely refer friends and family! More

I like the shop, what's the dealer have to offer and it's clean! But unfortunately, when I went to express service supposedly I was there for almost 3 hours! I guess their definition of express and my defini clean! But unfortunately, when I went to express service supposedly I was there for almost 3 hours! I guess their definition of express and my definition of express is different? and it’s too bad that they don’t do map updates or GPS update? I understand servicemen do have to sale more or offer more services for their customers to make more money! That's fine but I would think giving the best customer service will add an extra dollar or more if they give the best customer service also? The reason I said this because one of the service man I spoke with he doesn't seems to want to be bothered by my questions about the updates for my GPS in my car. So I suggest maybe the customer service could be a little bit better, kick another notch or two? because I know The best customer service is the key you can give to all customers that comes in your shop correct? So please make your customers happy and give them an A GRADE satisfaction guarantee. it’s just my Opinion, thank you! More

I have never once had a bad experience here since the day I bought my car from them in 2018. I bought my car from them in 2018. More

Jose Reyes informed me of the expected wait time as soon as he’d taken down the details of my service requests; that was very much appreciated, it helped me plan my evening accordingly. He was also very c as he’d taken down the details of my service requests; that was very much appreciated, it helped me plan my evening accordingly. He was also very courteous and answered all my questions satisfactorily and informatively. More

Good staffs, Clean on waiting room and hot coffee. Free car wash is a plus for every service. Free car wash is a plus for every service. More