Lute Riley Honda - Service Center

Jeremy, Did a good job taking care of us and my car was finished pretty quick though it was busy. was finished pretty quick though it was busy. More

Everyone was professional and efficient and courteous…. Always a great experience,. Great service each and every time highly recommended Always a great experience,. Great service each and every time highly recommended More

I worked with Adam, and it was the best experience that I have ever had at a Honda Dealership. He is very knowledgeable, and took extra time to repair a tire that had a nail in it. E also ordered a visor for have ever had at a Honda Dealership. He is very knowledgeable, and took extra time to repair a tire that had a nail in it. E also ordered a visor for me and said that he will personally install it once it is available. It was such a pleasure working with someone as professional as Adam. Honda should be proud to have such employees. Thanks so much for a great experience Adam! More

Quick service. Service advisor went through service needed. Text keeping me informed on my car. Friendly employees. Service advisor went through service needed. Text keeping me informed on my car. Friendly employees. More

You know, many mechanics at other places try to create problems that are not really there. I had forgotten about the extended warranty. When the air went out, I took the car to Firestone on Montfort i problems that are not really there. I had forgotten about the extended warranty. When the air went out, I took the car to Firestone on Montfort in Dallas, TX. This guy told me I needed a compressor "panel". I know that isn't right. I asked him a few other questions and called him out on his assesment. The cost he quoted was $2600 to replace the items he said needed to be replaced. He informed me it would cost about $4200 at the dealer. He can do it that cheap because he has been buddies with the parts guy there for 25 years. (Which is how long he claimed to be as a mechanic). Because I called him out, he did not recharge the freon he leaked out while checking the air conditioner. It was working at least intermittent prior to taking it in. I plan to follow up with that store to let them know they have a mechanic that is trying to rip people off. I took it to them for a charge on the freon. Had all intentions to bring it in to the dealer but, this is what happened. Lute Riley has one of the best service any where else I have gone. I was given a text of what was wrong and would be replaced as well as other things (breaks) along with PICTURES of recomendations of critical need to be replaced items. Wow! Just blew me away. More

Professional, quick, keeps me up to date re service requirements. I will keep using them. requirements. I will keep using them. More

They have always been professional, honest, and fair in their repairs and pricing. I want my car to last a long time. They take good care of it. And they are very courteous and professional. their repairs and pricing. I want my car to last a long time. They take good care of it. And they are very courteous and professional. More

Always feel welcome from the pull up through the waiting room and finally the check out. room and finally the check out. More

Melissa is a one of a kind service writer. She keeps my Honda up to speed on normal maintenance and unexpected issues. She keeps my Honda up to speed on normal maintenance and unexpected issues. More

Prompt and excellent customer service. I have been using Lute Riley’s Service Center for my cars the last 10 years I have been using Lute Riley’s Service Center for my cars the last 10 years More