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Lute Riley Honda - Service Center

Richardson, TX

4.9
1,845 Reviews

1,845 Reviews of Lute Riley Honda - Service Center

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July 27, 2022

Everything I needed was taken care of efficiently! Everyone was kind and answered any questions I had. More

by kcruzz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Owen
Jul 29, 2022 -

Lute Riley Honda responded

Kcruzz, we are so pleased you enjoyed your visit to Lute Riley Honda!

July 25, 2022

I really appreciate Michael's customer service. He did a very good job explaining to me the issues with my car. He did try over charge or recommend unnecessary maintenance for my car. Thank you Mi More

by tonya_349
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael
Jul 28, 2022 -

Lute Riley Honda responded

Thanks for your praise and kind comments about our team. We look forward to your next visit! Take care!

July 24, 2022

Jared Carnes, Director, expedited my vehicle’s finishing touches when it was a critical time for me to retrieve my repaired vehicle. He was amazing! I am grateful to him and also to Jay Peterson, who fina More

by Lmaute
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared Carnes and Jay Peterson
Jul 27, 2022 -

Lute Riley Honda responded

Lmaute, we really appreciate your feedback!

July 24, 2022

Very fast and friendly! Service was really busy but Jeremy did everything to help out in a great manner More

by Thanhthuydovu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Cooper, Thanh Do, Ray Trevino, Harrison Do, David Strawn
Jul 24, 2022 -

Thanhthuydovu responded

Recommend Lute Riley Service to all Family and Friends

July 23, 2022

Hunter was very kind, listened to my concerns and quick to find the problem with my car 😊 More

by Maria Ibarra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hunter Eastwood
Jul 27, 2022 -

Lute Riley Honda responded

Maria, we are very happy we could provide you with a positive experience!

July 23, 2022

Everybody is always nice, friendly and ready to help. Your best star is Omri Wilson. More

by Stheriot971
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omri Wilson
Jul 27, 2022 -

Lute Riley Honda responded

Hi Stheriot971, thank you so much for your positive comments about Lute Riley Honda!

July 23, 2022

I have experienced great service from the moment I bought my Honda as well as with the service department for routine maintenance and warranty recalls. Everyone is friendly and professional! More

by nugget711
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Owen
Jul 23, 2022 -

nugget711 responded

Great service at Lute Riley Honda !

July 22, 2022

Even though i had an appointment, I was keft in the 100+ heat with no explanation for 45 minutes except to stay with my car! Poor to little communication. More

by chicane-wisps09
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Ryan in service. Good
Jul 28, 2022 -

Lute Riley Honda responded

It is disappointing for us to hear that your experience was anything less than great. We would like to have a better understanding about your experience. Please reach out to us at (855) 984-2917 at your earliest convenience and we will do our best to resolve this with you.

July 22, 2022

Good dealership have had good experiences here. Treated well today and plan to be back More

by Coffer4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department
Jul 27, 2022 -

Lute Riley Honda responded

Coffer4, thank you for the high star rating!

July 22, 2022

Prompt, professional & knowledgeable. Friendly staff. Blah blah blah blah ( there’s your 15 word minimum ) More

by Txrest123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Mattes
Jul 27, 2022 -

Lute Riley Honda responded

Hi Txrest123, we are very happy to have provided you with such a positive experience!

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