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Lute Riley Honda - Service Center

Richardson, TX

4.9
1,845 Reviews
Call Service Center (866) 799-4700

1,845 Reviews of Lute Riley Honda - Service Center

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July 30, 2022

I was so pleasantly surprised by the service at Lute Riley Honda. I was able to an appointment quickly and the shuttle service was a life saver for this single mother. My car is running like new. I wil More

by jgoldberg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Johnson
Report | Print
Aug 02, 2022 -

Lute Riley Honda responded

Hi Jgoldberg, we are very happy to have provided you with such a positive experience!

July 30, 2022

Excellent service. Thank you very much for all you. Very appreciate. Best customer service I have received More

by Patrice Fotso
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Cheek, Christina Bernd, Keith Burr, Lester Flores, Marc Dupuy, Mulu Alemayhu, Nadim Ahmed, Thanh Do, Ray Trevino, Kenny Tang
Report | Print
Aug 02, 2022 -

Lute Riley Honda responded

Patrice Fotso, thank you for your kind words and this wonderful review! We hope to see you soon!

July 30, 2022

I was provided great service. The team went above and beyond. The paint job was beautiful. More

by suzanne.e.lovett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Owen
Report | Print
Aug 02, 2022 -

Lute Riley Honda responded

Suzanne.e.lovett, we are very happy we could provide you with a positive experience!

July 29, 2022

Owen is really nice and honest. He provided an excellent service. If your car has issues, I would recommend him. More

by ntcamtu2002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Owen
Report | Print
Aug 01, 2022 -

Lute Riley Honda responded

Ntcamtu2002, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 29, 2022

I had a surprise dead battery when I was in a rush to work. Bobby had me taken care of in less than 30 minutes! More

by laura.kehoe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby in the Service department
Report | Print
Aug 02, 2022 -

Lute Riley Honda responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

July 28, 2022

Always have great service at Lute Riley. Melissa is the best!!! I do not take my Honda anywhere else More

by carolynyost
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa
Report | Print
Aug 01, 2022 -

Lute Riley Honda responded

Carolynyost, thank you for your kind words and this wonderful review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

July 27, 2022

Great experience at Rily Honda Services. Promise time was 3 hours. My car was return in 3 hours. Excellent Customer Service! More

by Nancy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
No name
Report | Print
Jul 29, 2022 -

Lute Riley Honda responded

Nancy, we're so glad that we were able to go above and beyond your expectations!

July 27, 2022

Great service. Appropriate advice. Service advisor, Melissa Johnson, communicated well and made sure I had best experience and my questions were answered. More

by rahul Bolisetty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Johnson
Report | Print
Jul 29, 2022 -

Lute Riley Honda responded

Hello Rahul Bolisetty, we appreciate you taking the time to leave us this feedback. We hope to see you soon!

July 27, 2022

Lute Riley Honda always treats me like I am someone special. I have bought 3 cars at Lute Riley. More

by ccatheycase
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Presser
Report | Print
Jul 29, 2022 -

Lute Riley Honda responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

July 27, 2022

Great customer service with a smile, politeness and great presentation. The young men are always respectful, helpful and courteous More

by hgiles1913
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
N/A
Report | Print
Jul 29, 2022 -

Lute Riley Honda responded

Hgiles1913, reviews like this give us motivation and help us ensure we provide high-quality care.

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