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Lute Riley Honda - Service Center

Richardson, TX

4.9
1,845 Reviews

1,845 Reviews of Lute Riley Honda - Service Center

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August 09, 2022

Great, helpful, everything service oriented. They get the entire job done with a positive attitude. More

by B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can’t remember the names
Aug 12, 2022 -

Lute Riley Honda responded

B, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Lute Riley Honda. We hope to see you soon!

August 09, 2022

They worked quickly and Melissa was extremely helpful in telling me what I needed done and why. I appreciate the transparency! More

by johnson.katherine513
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Johnson
Aug 12, 2022 -

Lute Riley Honda responded

Johnson.katherine513, thank you for your kind words and this wonderful review!

August 09, 2022

Very accommodating. Excellent service from Joshua who assisted us. Quick and organised. 100% recommended! Hassle free. More

by Mrs Santos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua
Aug 12, 2022 -

Lute Riley Honda responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

August 07, 2022

My service went well. The dealer had excellent waiting room facilities and courteous service. I liked the electronic method they used to get my approval for a needed ser More

by zdh2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Anzaldua
Aug 11, 2022 -

Lute Riley Honda responded

We're happy you found our staff to be so supportive during your experience here at Lute Riley Honda. If you have any further questions, please give us a call. We're always happy to help!

August 06, 2022

Melissa Johnson is amazing, responsive, kind, and knowledgeable!! Very friendly service and team all around. More

by NikoK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Johnson; Owen
Aug 09, 2022 -

Lute Riley Honda responded

Nikok, we are so pleased you enjoyed your visit to Lute Riley Honda! We hope to see you soon!

August 05, 2022

Consistently excellent service and honest evaluations of my car's needs since 1985 with my first Honda. I never go anywhere else. Other customers I talk to say the same. More

by Peglein72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa, Richard Mattes
Aug 09, 2022 -

Lute Riley Honda responded

Thanks for your praise and kind comments about our team. We hope to see you soon!

August 04, 2022

Great service and excellent work performed on car every time. The service department is very attentive to any issues with the cars and will point out both small and large problems if need be. Thank you! More

by bknz344
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Johnson
Aug 05, 2022 -

Lute Riley Honda responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Lute Riley Honda. We hope to see you soon!

August 04, 2022

Always receive outstanding service at Lute Riley Honda. Melissa Johnson was my advisor! Excellent detailed service from her during estimate and repair! Highly recommend! More

by Audrey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Johnson service advisor.
Aug 11, 2022 -

Lute Riley Honda responded

Audrey, thank you for your kind review; we are happy to pass along your comments to the team here at Lute Riley Honda!

August 04, 2022

Bobby’s (His Nickname) Customer Service was excellent, a 10 out of 10. I had my son’s 2012 Civic serviced and the attention to detail that I received was as if I drove up in a Rolls Royce! More

by ET
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby (His Nickname), Mulu Alemayhu
Aug 11, 2022 -

Lute Riley Honda responded

Hi Et, we are very happy to have provided you with such a positive experience! We hope to see you soon!

August 04, 2022

Excellent customer service, and friendly staff. I am a customer for more than 20 years and always had a great experience. Excellent work! More

by Nancy D.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam, Bobbi and mechanics
Aug 11, 2022 -

Lute Riley Honda responded

Nancy D., thank you for your kind review; we are happy to pass along your comments to the team here at Lute Riley Honda!

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