1,845 Reviews of Lute Riley Honda - Service Center
I love this dealership. I dropped my car off the night before knowing that my repair would take several hours. I was hoping it would be done by 4:00 PM. At 11 o’clock I got I dropped my car off the night before knowing that my repair would take several hours. I was hoping it would be done by 4:00 PM. At 11 o’clock I got the a text saying my car was finished! I feel like they always go above and beyond! I couldn’t be happier. I refer lute Riley Honda to everyone I know! More
I was charge for tire rotation and they never did it because I had a small leak on the passenger side and after they told me that the tires were rotated and I had paid… the next day I had the same tire because I had a small leak on the passenger side and after they told me that the tires were rotated and I had paid… the next day I had the same tire on the passenger side low on air… not comfortable with the dishonesty More
Late Saturday afternoon I realized my battery was bad. The dealership that normally services my car would not work me in to replace the battery. A call to Lute Riley indicated they would get it done befor The dealership that normally services my car would not work me in to replace the battery. A call to Lute Riley indicated they would get it done before they closed. Hat tip to Lute Riley service department for the excellent customer experience. More
Very professional, communicative, and informative regarding services being done, was informed of all the steps throughout the process with professionalism and timely manner. Great service team. Omri regarding services being done, was informed of all the steps throughout the process with professionalism and timely manner. Great service team. Omri is a great asset to the Honda brand. More
Like the service. Like the dealership. BUT, I was told 30-45 min for an inspection. Done after about 2 hours. Would have gone elsewhere I’d had known that. No commun Like the dealership. BUT, I was told 30-45 min for an inspection. Done after about 2 hours. Would have gone elsewhere I’d had known that. No communication to me on status either. For an 84yo, that’s unacceptable. More