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Lute Riley Honda - Service Center

Richardson, TX

4.9
1,845 Reviews

1,845 Reviews of Lute Riley Honda - Service Center

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August 26, 2022

It is very good. I am very satisfied with your service. Very fast and auspicious. More

by hiennguyen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maricar Randall
Sep 01, 2022 -

Lute Riley Honda responded

Hi Hiennguyen! We're so happy we were able to help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 26, 2022

Quick and quality service. Very thorough in taking care of the car without pushing added services. More

by cfox1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike in express service
Sep 01, 2022 -

Lute Riley Honda responded

Cfox1, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 23, 2022

I love this dealership. I dropped my car off the night before knowing that my repair would take several hours. I was hoping it would be done by 4:00 PM. At 11 o’clock I got More

by kimjoy.miller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Wasshausen
Aug 26, 2022 -

Lute Riley Honda responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

August 22, 2022

Quick service with very friendly staff! I will definitely be bringing all of my cars to be serviced at this location. More

by Nunezp85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service dept employees
Aug 25, 2022 -

Lute Riley Honda responded

Hi Nunezp85, thank you so much for your positive comments about Lute Riley Honda! If you have any further questions, please give us a call. We're always happy to help!

August 22, 2022

I was charge for tire rotation and they never did it because I had a small leak on the passenger side and after they told me that the tires were rotated and I had paid… the next day I had the same tire More

by mayva17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Can’t remember
Aug 27, 2022 -

Lute Riley Honda responded

Thank you for bringing this matter to our attention. We regret that you had a negative experience, and will use this as an opportunity to improve. Please contact us at (855) 984-2917 so we can work with you to make this right.

August 21, 2022

Late Saturday afternoon I realized my battery was bad. The dealership that normally services my car would not work me in to replace the battery. A call to Lute Riley indicated they would get it done befor More

by CSmith.email
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The female who worked my ticket was excellent. Did not get her name.
Aug 24, 2022 -

Lute Riley Honda responded

Hi, thank you for taking the time to leave a review for us at Lute Riley Honda. We're happy we could meet your expectations! If you have any further questions, please give us a call. We're always happy to help!

August 19, 2022

Fixed all my issues that needed to be fixed! I like to bring my truck in for service to keep it running. More

by Big JiLm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service manager
Aug 25, 2022 -

Lute Riley Honda responded

Big Jilm, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Lute Riley Honda.

August 19, 2022

Great Service coming back again to do my next service, Annel was a very nice and helpful advisor More

by Alejandro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Annel
Aug 25, 2022 -

Lute Riley Honda responded

Hi Alejandro, we are very happy to have provided you with such a positive experience!

August 19, 2022

Very professional, communicative, and informative regarding services being done, was informed of all the steps throughout the process with professionalism and timely manner. Great service team. Omri More

by Bellab
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omri
Aug 25, 2022 -

Lute Riley Honda responded

Bellab, we're glad you had such a wonderful experience with us! We are always more than happy to assist you if anything else comes up. Take care!

August 18, 2022

Like the service. Like the dealership. BUT, I was told 30-45 min for an inspection. Done after about 2 hours. Would have gone elsewhere I’d had known that. No commun More

by Scott0720
Recommend Dealer
Yes
Employees Worked With
Express Adviser
Aug 26, 2022 -

Lute Riley Honda responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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