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Lute Riley Honda - Service Center

Richardson, TX

4.9
1,845 Reviews

1,845 Reviews of Lute Riley Honda - Service Center

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September 20, 2022

The services provided by Lute Riley Honda service department is excellent. My old Honda CRV had multiple issues. All the root causes were identified quickly and precisely. It is truly amazing. More

by hmlcity
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Malissa Johnson, James Ryan
Sep 22, 2022 -

Lute Riley Honda responded

Hi Hmlcity, we are very happy to have provided you with such a positive experience!

September 17, 2022

Lute Riley Honda is just as excellent as 32 years ago. Hunter Eastwood was very polite and helpful with explaining my vehicle problems. I approved some repairs and returning within 2 weeks for more. My ca More

by Ld
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hunter Eastwood
Sep 21, 2022 -

Lute Riley Honda responded

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Sep 21, 2022 -

Ld responded

Email: ld5fam2857@gmail.com

September 16, 2022

Very rude very unprofessional took the entire day to do absolutely nothing. I wouldn’t recommend to anyone More

by medina.jema972
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rayn
Sep 23, 2022 -

Lute Riley Honda responded

We are disappointed to hear that you did not have a more positive experience with us at Lute Riley Honda. Please reach out to us at (855) 984-2917 at your earliest convenience and we will do our best to resolve this with you.

September 16, 2022

Theresa Griffith was a blessing, helping navigate the requirements to file a claim with USAA on my behalf in spite of the insurance company sending incorrect email and phone numbers which greatly delayed More

by kwstjohn1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Theresa Griffiths
Sep 20, 2022 -

Lute Riley Honda responded

Thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 16, 2022

Melissa J was my service advisor. She was very courteous and helpful. I was concerned that I might have a problem with my electrical system. They evaluated it and determined all I nee More

by Jeffl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Johnson
Sep 20, 2022 -

Lute Riley Honda responded

Thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 16, 2022

The service was great! Everything went good and the car is good now. Thanks again More

by jthao0009
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua
Sep 20, 2022 -

Lute Riley Honda responded

Thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 16, 2022

The collision repair center was professional, efficient, and got the job done right the first time. More

by James
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Medina
Sep 20, 2022 -

Lute Riley Honda responded

Thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 16, 2022

Great service. I always go to this place to service my Honda cars. It is very close to my house. More

by Rana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Longoria
Sep 21, 2022 -

Lute Riley Honda responded

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 15, 2022

They were fast, friendly and informative. Derrick informed me about tire rotation and future tire purchase. More

by renae.newman52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derrick , Mulu Alemayhu
Sep 21, 2022 -

Lute Riley Honda responded

Renae.newman52, we are so happy to read such a great review about Lute Riley Honda!

Sep 21, 2022 -

renae.newman52 responded

Looking forward to future service visits.

September 15, 2022

Service and personnel are good. .. the only thing that I have alway told them is that to change oil is way, way too long!!!! More

by Miguel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy (I think)
Sep 21, 2022 -

Lute Riley Honda responded

Miguel, we're so glad that we were able to go above and beyond your expectations!

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