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Lute Riley Honda - Service Center

Richardson, TX

4.9
1,845 Reviews

1,845 Reviews of Lute Riley Honda - Service Center

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October 04, 2022

good compressive inspection with oil change service, the service was excellent and everyone was friendly More

by dminfinity33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Chikumbindi
Oct 07, 2022 -

Lute Riley Honda responded

Hi Dminfinity33! We're so happy we were able to help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 04, 2022

Lute Riley Honda is the best! The service advisor, Joshua Chikumbindi was professional, knowledgeable in regards to the service needed for my car. Thanks! More

by RGJMD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Chikumbindi(Service Advisor)
Oct 08, 2022 -

Lute Riley Honda responded

We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 03, 2022

Lute Riley set us up for a 10 o’clock appointment on a Saturday promising. The car would be ready in two hours. When we arrived there were a whole bunch of cars so we went home and waited and waited after More

by Patricia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
We only dealt with the service department
Oct 08, 2022 -

Lute Riley Honda responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

October 03, 2022

I took in my 2015 Accord for service this morning early before taking an out of state road trip. I was pleased to see Michael, who has been my service advisor on numerous occasions at the Express center. I More

by spiritsister26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Mason
Oct 07, 2022 -

Lute Riley Honda responded

We appreciate your positive review about your recent experience with us! We look forward to your next visit! Take care!

October 02, 2022

Service is very good and professional. But it was so busy that it took more than two and half hour for just an oil change More

by Our Pilot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abdul Omar, Ray Trevino
Oct 08, 2022 -

Lute Riley Honda responded

Our Pilot, thank you for the high star rating! We look forward to your next visit! Take care!

October 01, 2022

Lute Riley Honda has a professional service center which does excellent work. We appreciated the shuttle service to and from our house. Melissa took care of the service arrangements and she is wonderful! More

by Jeanette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Johnson
Oct 07, 2022 -

Lute Riley Honda responded

We appreciate your positive review about your recent experience with us! We look forward to your next visit! Take care!

October 01, 2022

Quality work. Worked hard to get all items accomplished within time frame. Applied extra discounts - really really appreciated!! More

by cblack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service - Hunter
Oct 07, 2022 -

Lute Riley Honda responded

We appreciate your positive review about your recent experience with us! We look forward to your next visit! Take care!

September 30, 2022

My experience today was painless. .... Michael was attentive and kept me in the loop ever step of the way... More

by lady_fingers1
Recommend Dealer
Yes
Employees Worked With
Michael
Oct 07, 2022 -

Lute Riley Honda responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

September 29, 2022

I love LUTE RILEY HONDA! My service advisor Ryan is AWESOME! I make my appointment, show up on time, and he delivers on time as promised. This dealership ROCKS!! More

by Tammy D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Ayo
Oct 08, 2022 -

Lute Riley Honda responded

We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 29, 2022

They were awesome! I was almost unreachable and we couldn't locate my car, but they stu k with me and helped me put. Stayed very nice and professional. My car was fixed More

by missrios05.jr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clement Osoro
Oct 08, 2022 -

Lute Riley Honda responded

We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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