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Lute Riley Honda - Service Center

Richardson, TX

4.9
1,845 Reviews

1,845 Reviews of Lute Riley Honda - Service Center

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October 12, 2022

The Honda dealership has great customer service! They are quick and efficient. I always get the help that I needed. More

by jennykle11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Nguyen, Harrison Do
Oct 15, 2022 -

Lute Riley Honda responded

Jennykle11, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 12, 2022

A surprise car issue is never fun, but our service advisor Melissa at Lute Riley Honda went above and beyond to make sure the service experience was as quick and hassle free as possible. Very apprecia More

by Dev G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa (service advisor)
Oct 15, 2022 -

Lute Riley Honda responded

Dev G, thank you for your kind words and this wonderful review! We hope to see you soon!

October 11, 2022

Service is good, but the waiting time is too long. The price is very high More

by Abel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Karimi
Oct 13, 2022 -

Lute Riley Honda responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

October 10, 2022

Joshua was very accurate explaining everything about the service he gave me excellent attention, the only thing was the time of waiting More

by Guerrafca01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua
Oct 13, 2022 -

Lute Riley Honda responded

Hi Guerrafca01! We're so happy we were able to help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 09, 2022

Very prompt, attentive, and most of all courteous in taking care of me as a customer. More

by Pkurianbb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department
Oct 12, 2022 -

Lute Riley Honda responded

We're happy you found our staff to be so supportive during your experience here at Lute Riley Honda. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

October 09, 2022

My Pilot just stopped running while I was driving. I finally got it to start so I could get back to my daughters. I called Lute Riley and they arranged a tow and by noon the next day my car was repair More

by mandmnewby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ayo
Oct 12, 2022 -

Lute Riley Honda responded

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 09, 2022

Went to the dealership today to resolve issues with my navigation. The service advisor resolved the issue in the given time and was courteous. Explained me the issues and resolution. More

by Deepmit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t know
Oct 12, 2022 -

Lute Riley Honda responded

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 08, 2022

Fast and friendly service! I got oil change and state inspection done in no time! More

by CRV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Johnson
Oct 12, 2022 -

Lute Riley Honda responded

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 05, 2022

I and a few others were there before opening at 7 am. My service advisor was Kyle Owen, and he did a great job. Your cashier could be friendlier and make eye contact with customers. But it was early i More

by Aha3rd0919
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Owen
Oct 08, 2022 -

Lute Riley Honda responded

We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 04, 2022

This Honda place was really great and the people there were very nice and welcoming. More

by thresh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Cooper, Bill Cheek, David Strawn
Oct 08, 2022 -

Lute Riley Honda responded

We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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