Lute Riley Honda - Service Center

My experience with Lute Riley’s service department was great! They diagnosed and repaired the car quickly! I would highly recommend them! great! They diagnosed and repaired the car quickly! I would highly recommend them! More

I always appreciate the excellence of service, the friendly staff, the thorough explanations of what needs to be repaired and why. friendly staff, the thorough explanations of what needs to be repaired and why. More

Staff was friendly and welcoming. They explained everything and I felt my car was in good hands. Car looked great! Jay was a pleasure to work with. They explained everything and I felt my car was in good hands. Car looked great! Jay was a pleasure to work with. More

First Honda owned (bought used elsewhere) and brought in for an Express service oil change. Everyone I met was very friendly and willing to answer any questions about the car and dealership. Oil change was for an Express service oil change. Everyone I met was very friendly and willing to answer any questions about the car and dealership. Oil change was quick and they informed me I also needed a brake flush. Looking at the car's records, it was past due for a 3 year flush interval so I scheduled it for the following week. Kyle, service advisor was friendly. While they had it in the shop, they also looked at the windshield wiper fluid hose line that was leaking. All repairs completed and appear to be done well. Complementary car wash after maintenance was a pleasant surprise too. Building trust with a dealership after being at another for over 40 years is a tough thing for me to do, but I'm hoping Lute Riley is going to be the place I go for all the maintenance on this car. My only complaint, and something that I just need to remember in the future, is to remind them NOT to check my tire pressures. I have nitrogen filled tires and in checking them, the color-coded sensors are changed so now I have to make a trip to a Frisco dealership to have the nitrogen and caps reset. Also, after having my car at Lute Riley Honda, both evenings I was driving without headlamps on for a brief time not realizing the dealership personnel switched off the "auto-on" headlight feature. Not sure why, but I will remember next time to check it after being in service before nightfall and inquire why the next time I come in. Imagine there is a reason for it, since it happened twice. More

The service was excellent and I would highly recommend lute Riley to anyone looking for service or purchasing a vehicle. lute Riley to anyone looking for service or purchasing a vehicle. More

Excellent service on every visit. Stayed late, past closing time, to finish work for waiting customers. Service advisors are a very helpful link for customers with ongoing work. Web-b Stayed late, past closing time, to finish work for waiting customers. Service advisors are a very helpful link for customers with ongoing work. Web-based report and service recommendations are clear, quick, easy to understand. What’s not to like? Thank you, Honda! More

Fast, courtesy service. Used the express service. Had my oil changed and wiper blades replaced. Offered a complimentary exterior wash. Oil change was a reasonable rate. Serv Used the express service. Had my oil changed and wiper blades replaced. Offered a complimentary exterior wash. Oil change was a reasonable rate. Service tech was friendly and helpful. More

I’m completely satisfied with the level of customer service provided at Lute went in for an oil change an they ran over the estimated time but was more than generous as we say at DART 5 stars. service provided at Lute went in for an oil change an they ran over the estimated time but was more than generous as we say at DART 5 stars. More

Excelllent due to Bobby who helped get my car checked in for an oil change and made sure I was taken care of. He went out of his way to make sure I had my car back evem though it was alittle after hours. He for an oil change and made sure I was taken care of. He went out of his way to make sure I had my car back evem though it was alittle after hours. He is excellent! More

acceptable waiting time. . i like that they have a waiting area that is child friendly . i like that they have a waiting area that is child friendly More