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Lute Riley Honda - Service Center

Richardson, TX

4.9
1,845 Reviews
Call Service Center (866) 799-4700

1,845 Reviews of Lute Riley Honda - Service Center

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November 11, 2022

They checked me in within 10 and then the whole wait time was about an hour. Overall pretty good. More

by Neyri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not recall his name.
Report | Print
Nov 16, 2022 -

Lute Riley Honda responded

Neyri, we are glad we could help! We hope to see you soon!

November 10, 2022

Kyle Owen is an extremely knowledgeable Service Advisor. I am a relationship driven individual and I hope Kyle is at Lute Riley for a long time. More

by Mark Simpkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Owen - Service Department
Report | Print
Nov 13, 2022 -

Lute Riley Honda responded

Mark, your wonderful feedback and rating mean a lot to us. We hope to see you soon!

November 10, 2022

Ease of making an appointment, proximity to our house, clean and spacious waiting area and great feedback from the service technician. More

by Ted
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Vanzant
Report | Print
Nov 16, 2022 -

Lute Riley Honda responded

Hi Ted! We're so happy we were able to help you out! Feel free to reach out to us if you need anything. Have a wonderful day.

November 09, 2022

Dealership was fast and professional and service advisor was very friendly. Love the free car wash More

by Dk-Haney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Johnson
Report | Print
Nov 12, 2022 -

Lute Riley Honda responded

We appreciate your positive review about your recent experience with us! We can't wait to see you again, have a great day.

November 09, 2022

The staff took good care of my car. I do appreciate all the checkpoint inspections. More

by Laura K.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter Eastwood
Report | Print
Nov 13, 2022 -

Lute Riley Honda responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

November 09, 2022

I drive out of the way to go to this dealership because of their excellent customer service. Whether it’s over the phone or in person, every person I’ve talked to is very personal and professional. I got i More

by Sharon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I did not work with this department
Report | Print
Nov 13, 2022 -

Lute Riley Honda responded

Sharon, we are so happy to read such a great review about Lute Riley Honda!

November 07, 2022

Exemplary customer service by Michael. Car was serviced and ready earlier than estimated. Thorough - polite. More

by Lane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael in express service
Report | Print
Nov 09, 2022 -

Lute Riley Honda responded

Hi Lane! We're so happy we were able to help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 07, 2022

Accepted my vehicle that was disabled and had to be towed. Diagnosed my issue, fixed it and had it back to me right away. More

by Jayfennoh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Owen
Report | Print
Nov 10, 2022 -

Lute Riley Honda responded

Hi Jayfennoh! We're so happy we were able to help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 06, 2022

Everything was good. Good service. Prices a little higher but it worth for quality service. More

by MehmetOz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t know names
Report | Print
Nov 09, 2022 -

Lute Riley Honda responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

November 03, 2022

I always have a great experience. They are very nice and helpful and take good care of me. More

by Kathy Garland
Recommend Dealer
Yes
Employees Worked With
Michael in service department
Report | Print
Nov 10, 2022 -

Lute Riley Honda responded

Kathy Garland, thank you so much for your high rating!

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