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Lute Riley Honda - Service Center

Richardson, TX

4.9
1,845 Reviews

1,845 Reviews of Lute Riley Honda - Service Center

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December 21, 2022

It’s been nothing but a pleasure at Lute Riley. The staff is always helpful, always willing to help out in any way possible, always courteous, and always ask if I want my car washed. More

by aluckey89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thanh Do
Dec 22, 2022 -

Lute Riley Honda responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

December 21, 2022

Service was quick and thorough. Everything was laid out to me clearly. I’m happy that I could see the assessment of my car online and choose to accept or deny recommended services. More

by kelly75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Chikumbindi
Dec 28, 2022 -

Lute Riley Honda responded

Thank you for your kind review; we are happy to pass along your comments to the team!

December 20, 2022

There quick service did my maintaince of fluids and wiper replacement quickly and efficiently. I keep my Honda with the dealship computer so they have information on my car needs. More

by Laurarn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phillip Arnold
Dec 22, 2022 -

Lute Riley Honda responded

Laurarn, thank you so much for your high rating! We hope to see you soon!

December 17, 2022

I have used this dealership two times in the past couple of months. Both of my experiences were fantastic. Everyone was professional, knowledgeable, friendly and extremely helpful. I HIGHLY recommend thi More

by rzbenjamin9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy in Service Department
Dec 20, 2022 -

Lute Riley Honda responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

December 17, 2022

My service tech, Jose Reyes Estrada, went above and beyond to communicate and explain the things my car needed that were found during an inspection and answered my questions. I really really appreciate More

by Swedishgirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
José Reyes Estrada
Dec 20, 2022 -

Lute Riley Honda responded

We appreciate your positive review about your recent experience with us!

December 17, 2022

Alex my service technician stayed on it until he got what I needed done I rate him number one in overall customer service experience More

by Sue10501
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All the people at lute Riley collision
Dec 20, 2022 -

Lute Riley Honda responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Dec 20, 2022 -

Sue10501 responded

I will always use Lute Riley they are my trusted dealer.

December 16, 2022

On time as promised. Richard was very helpful and gave me all the info I needed without asking for it. More

by Gunja
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Mattes
Dec 20, 2022 -

Lute Riley Honda responded

Hi Gunja! We're so happy we were able to help you out! We hope to see you soon!

December 16, 2022

So far after 4 years I have been pleased with this location's customer service and work. Did have one unpleasant incident where there was no communication or organization. But so far so good, Hunt More

by Lily
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter
Dec 20, 2022 -

Lute Riley Honda responded

Lily, we're glad you had such a wonderful experience with us!

December 15, 2022

Always get good service in the quick lube section. Waiting room was comfortable. Checking out an easy experience as well. More

by elvisnut74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Villarreal
Dec 20, 2022 -

Lute Riley Honda responded

Hello Elvisnut74, thank you; we appreciate your feedback!

December 15, 2022

A state inspection took less than 10 minutes, drive in to drive out. Didn’t even finish my free coffee. Everyone was super friendly too! More

by Sparker111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mason
Dec 20, 2022 -

Lute Riley Honda responded

Hello Sparker111, thank you; we appreciate your feedback!

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