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Lute Riley Honda - Service Center

Richardson, TX

4.9
1,845 Reviews

1,845 Reviews of Lute Riley Honda - Service Center

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January 28, 2023

Car was ready when promised and at the cost expected. Friendly and communicative service advisor. More

by aimee.h
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No idea what his name was
Feb 01, 2023 -

Lute Riley Honda responded

Aimee.heiser, thank you for your kind words and this wonderful review!

January 27, 2023

I haven’t had a very good experience in the past with the service department in the past but, this time I had a service advisor who listened to me and answered all of my questions. Saving Retana was outstan More

by JMoore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sabina Retana
Feb 01, 2023 -

Lute Riley Honda responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

January 26, 2023

Been using them since 2012. Excellent service. Nothing more need be said. A little expensive, but no more than others . More

by George
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Johnson
Jan 29, 2023 -

Lute Riley Honda responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

January 25, 2023

This Honda Dealership is great and took care of all my needs for my car More

by Kan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Cannella
Jan 27, 2023 -

Lute Riley Honda responded

Kan, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Lute Riley Honda.

January 25, 2023

Great experience and an extremely friendly and helpful service team. I’m planning to be back for any future work on my car More

by Epiphone504
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AJ in parts, Bobby in service
Jan 27, 2023 -

Lute Riley Honda responded

Hi Epiphone504, thank you so much for your positive comments about Lute Riley Honda!

January 24, 2023

They’re always so efficient and detail oriented. I always feel like I leave with full awareness about my vehicle and they make it very easy More

by Breezy.aguilar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julissa Maravillo
Jan 26, 2023 -

Lute Riley Honda responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

January 23, 2023

Roberto was very patience. He kindly explained the necessity of getting services done! Thank you so much! More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberto Longoria
Jan 25, 2023 -

Lute Riley Honda responded

We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

January 22, 2023

We like bringing our here because in most cases our car gets done in a timely manner. More

by Jesse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Red head employee at express
Jan 24, 2023 -

Lute Riley Honda responded

We appreciate your positive review about your recent experience with us! We hope to see you soon!

January 21, 2023

I was checking out my car with Hunter Eastwood and he spoke to me like I was a kid. I have had 4 Hondas and he acted like I was mew to getting oil changes. Worst Customer Service that no one should hear. More

by Della
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter Eastwood
Jan 24, 2023 -

Lute Riley Honda responded

Della, thank you for your kind words and this wonderful review!

January 19, 2023

The service department is very professional and does a great job! I would recommend Lite Reilly for your service needs! More

by Shannanovak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sabino
Jan 24, 2023 -

Lute Riley Honda responded

We are so happy to read such a great review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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