Back

Lute Riley Honda - Service Center

Richardson, TX

4.9
1,845 Reviews

1,845 Reviews of Lute Riley Honda - Service Center

Sort by
February 15, 2023

The tech Bobby was very respectful and courteous first time I didn’t have a issue More

by Happy Honda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby in service
Feb 17, 2023 -

Lute Riley Honda responded

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 15, 2023

Smooth process, Service completed in time frame that was stated. Waiting room is pleasant and comfortable. Staff is friendly and polite. I recommend this dealership for your service needs. More

by pmckimmey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Feb 18, 2023 -

Lute Riley Honda responded

We appreciate your positive review about your recent experience with us! We hope to see you soon!

February 15, 2023

Very knowledgeable staff. Prompt service! Sabino took great care of my car I am beyond pleased with the service received More

by Jjhamilton0816
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sabino
Feb 18, 2023 -

Lute Riley Honda responded

We appreciate your positive review about your recent experience with us! We look forward to your next visit! Take care!

February 13, 2023

We had a routine oil change performed and tires rotated In our CR-V. This dealership is extremely proficient in how they service the car and customer. They contacted us via a text within an hour with othe More

by Shanwhitlock0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Feb 17, 2023 -

Lute Riley Honda responded

Hello Shanwhitlock0, thank you; we appreciate your feedback!

February 10, 2023

I appreciate Michael M. for taking care of my car. He was professional and had excellent customer service. More

by Ella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mason
Feb 15, 2023 -

Lute Riley Honda responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

February 10, 2023

I’m happy with the services communicative I’m sure I wil take my car at this location if I need it to More

by Wendy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sabino *****
Feb 15, 2023 -

Lute Riley Honda responded

Hi Wendy, thank you so much for your positive comments about Lute Riley Honda! We hope to see you soon!

February 09, 2023

Pretty fast service, I need lower engine cover replacement and it took about 1hr ish to get it done. More

by joey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clement Osoro
Feb 15, 2023 -

Lute Riley Honda responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

February 09, 2023

Lute Riley Body Shop Workmanship was exceptional due to the quality of work. You couldn’t tell that my vehicle was involved in a collision. Excellent customer service, staff kept me abreast of of change More

by gladney1998
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Peterson
Feb 15, 2023 -

Lute Riley Honda responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

February 08, 2023

Shannon was very helpful. Courteous people I was kept informed of status of the vehicle repair More

by Brian.harrelson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thanh Do
Feb 10, 2023 -

Lute Riley Honda responded

Thank you for taking the time to leave us this positive review! Have a wonderful day!

February 08, 2023

Excellent response to an emergent issue while on travel. The service department went out of their way to squeeze me in and help me understand the extent of damage and assured me that our vehicle was ok to d More

by peter
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Johnson
Feb 10, 2023 -

Lute Riley Honda responded

Thank you for taking the time to leave us this positive review! Have a wonderful day!

...
21
...