Lute Riley Honda - Service Center

Fast and friendly service Fair pricing Convenient Maintenance recommendations were a tad overzealous (not needed) Maintenance recommendations were a tad overzealous (not needed) More

Michael did a great job communicating what my request was, then suggesting other issues, he recommended. He was very kind and informative. was, then suggesting other issues, he recommended. He was very kind and informative. More

Service was fast and efficient. No more ford dealership for me!!!! Keep up the good work Lute Riley!!! No more ford dealership for me!!!! Keep up the good work Lute Riley!!! More

Michael was super helpful, friendly and professional. He assisted me with my oil change and also suggested other services that my car may have needed. Although I declined the additional services, he prov He assisted me with my oil change and also suggested other services that my car may have needed. Although I declined the additional services, he provided a multi-inspection checklist with a quote and explained what all he did with my vehicle and a quick summary with what may need attention in the near future. Appreciate his thoroughness even though they were very busy. More

I was pleased with the express service from Lute Riley. I was out in about an hour and will be back. I was out in about an hour and will be back. More

Unfortunately I keep getting rear ended. Happily I take it to Lute Riley and Alex works his magic and gets me sorted out. I’ll only go back to Lute Ruley if I EVER need work on my cars. Happily I take it to Lute Riley and Alex works his magic and gets me sorted out. I’ll only go back to Lute Ruley if I EVER need work on my cars. More

Service was completed very timely. I took my care in for an oil change on short notice. I took my care in for an oil change on short notice. More

Great customer service support. Very helpful and informative. Time to service car was very reasonable. Thank you. Very helpful and informative. Time to service car was very reasonable. Thank you. More

I was not happy with the service department. I bought my car from this dealership, and I dropped off my car at 7:30 am for the repair. I was told by Patrick(Representative of the service departm I bought my car from this dealership, and I dropped off my car at 7:30 am for the repair. I was told by Patrick(Representative of the service department) that it would take 4 to 6 hours to fix my car. He also told me that the shuttle service is available for pick-up and drop-off. I listed a preferred time between 4:00 p.m. to 5:00 p.m. to pick me up from my house so I can pick up my car from the dealership. I waited until 5:30, and after that, I called the service department to follow up on my shuttle service, but I did not get a proper answer. I told the lady to transfer me to someone who could help me, but she said I could leave a voicemail for your salesperson in the service department. I waited until 6:00 PM, but there was no follow-up by the department. Finally at 6:15 PM I took an uber and came to the dealership to pick my car. I understand that due to traffic hours, it may take longer, but it is the responsibility of the department to inform the customer of the update. It seems very unprofessional. More

Service performed as requested and completed when promised. Completely satisfied. Consistently excellent service during the many years I have been a customer. promised. Completely satisfied. Consistently excellent service during the many years I have been a customer. More