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Lute Riley Honda - Service Center

Richardson, TX

4.9
1,845 Reviews

1,845 Reviews of Lute Riley Honda - Service Center

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March 23, 2023

I needed all my tires replaced and the wait time was not long. My service person Bobby was great and I would definitely come back for all my service. Thank you!! More

by Terri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby
Mar 29, 2023 -

Lute Riley Honda responded

Thank you for the high star rating!

March 22, 2023

The service was excellent. Thanks you for Jeremiad that he saw us lost at the beginning and he helped us right on time and we are very great full and happy. More

by OrbelinaINTERIANO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeriamy
March 22, 2023

Had a great experience - scheduled my service visit online, dropped my car off, and in less than two hours the oil had been changed, the tires were rotated and balanced, and they threw in a car wash fr More

by Matthew.a.barron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zerbert Cumberdale
Mar 24, 2023 -

Lute Riley Honda responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 22, 2023

The staff were friendly and the service was good. I am satisfied with their service. More

by jzfwang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clement Osoro
Mar 24, 2023 -

Lute Riley Honda responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 21, 2023

We trust Omri Wilson with our cars. He is a real treasure.We know he will keep it real and he is always happy to explain anything we need clarity on. More

by gwen.roberts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omri Wilson
Mar 23, 2023 -

Lute Riley Honda responded

Gwen.roberts, thank you for the high star rating!

March 18, 2023

Very punctual and easy process. I did servicing here last 2 years. Always available and gave 10% discount. More

by Rubaiet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mason, Abdul Omar
Mar 22, 2023 -

Lute Riley Honda responded

Thank you; we appreciate your feedback! We look forward to your next visit! Take care!

March 17, 2023

The service here is always excellent. The staff is professional and informative. I purposely drive from Dallas to this location due to their amazing attention to detail. More

by Juliamz25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua
Mar 22, 2023 -

Lute Riley Honda responded

Thank you so much for your high rating! We do hope we can be of assistance in the future. Take care!

March 14, 2023

Friendly staff in the express lane. Just needed an inspection for my yearly registration. Treated like I was getting a $10,000 service. The young service woman told me it could take 4 More

by springer7214
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Bernd, Ke Chen, Maricar Randall
Mar 18, 2023 -

Lute Riley Honda responded

Springer7214, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Lute Riley Honda.

March 14, 2023

The best customer service in North Texas! Could have my vehicle serviced anywhere Keep choosing to return to Lute Riley Honda in Richardson, TX because my service advisor - Omri Wilson - is More

by jltaylor04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omri Wilson
Mar 14, 2023 -

jltaylor04 responded

The best customer service in North Texas! Could have my vehicle serviced anywhere Keep choosing to return to Lute Riley Honda in Richardson, TX because my service advisor - Omri Wilson - is knowledgeable, efficient, and friendly. A true professional who is a pleasure to work with

March 14, 2023

The service advisor is very friendly and kind. they’re very willing to listen to customers' questions. This is the most important thing. I am very happy. and I will be coming back again to the se More

by wingchiling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Vanzant, Thanh Do
Mar 18, 2023 -

Lute Riley Honda responded

Wingchiling, thanks for your praise and kind comments about our team. We hope to see you soon!

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