Back

Lute Riley Honda - Service Center

Richardson, TX

4.9
1,845 Reviews

1,845 Reviews of Lute Riley Honda - Service Center

Sort by
April 13, 2023

Personal service from a great service representative Michael. Hope to be back for more services in the future. More

by ronandcindyr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Dupuy
Apr 21, 2023 -

Lute Riley Honda responded

We appreciate your feedback, Ron and Cindy! We're proud to be able to help people like you with all of their automotive needs! We hope to see you again soon!

April 13, 2023

Love that they kept me informed of progress! Easy in & out & didn’t have to drop rental car off first. Other body shops which shall not be named could take lessons. :-) More

by MamaRazzi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay
Apr 21, 2023 -

Lute Riley Honda responded

Mamarazzi, we are glad we could help!

April 11, 2023

I was able to get a quick diagnosis test done to identify the issue and then get it repaired in a little over an hour. More

by MeetaP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mason from Express Service
Apr 21, 2023 -

Lute Riley Honda responded

Hi Meetap, thank you so much for your positive comments about Lute Riley Honda!

April 09, 2023

Very quick with there services. They where very professional as well. And advisor was very knowledgeable on information. More

by Tonyamims2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thanh Do
Apr 21, 2023 -

Lute Riley Honda responded

Hi Tonyamims2001, we are very happy to have provided you with such a positive experience!

April 08, 2023

My service advisor, Marco, was professional, straight forward and never recommended unnecessary service. He explained well the critical service maintenance that needs immediate attention. Nice guy! The More

by Ert
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco
Apr 21, 2023 -

Lute Riley Honda responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

April 08, 2023

Lute Riley Honda's service department is second to none. They work hard, quick and do the job right. More

by Randy H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Dupuy
Apr 21, 2023 -

Lute Riley Honda responded

Hi Randy H, we are very happy to have provided you with such a positive experience!

April 07, 2023

Great service! Melissa was very kind and courteous. Car was ready in time promised. Free inspection was also an added bonus! More

by Teri S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa
Apr 21, 2023 -

Lute Riley Honda responded

We appreciate your positive review about your recent experience with us!

April 06, 2023

I left my laptop and it was still there! ! The receptionist waited for me to get there at 8 PM to pick it up! Thanks to the lady who received payment and saw my laptop and turned in to the re More

by b3awilliams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Stolfa
Apr 07, 2023 -

Lute Riley Honda responded

B3awilliams, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Lute Riley Honda. We hope to see you soon!

April 06, 2023

The dealership is impeccably clean. I was greeted immediately by an associate that located my service manager. He entered the services I needed and my questions. I was emailed an est More

by Tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Owen
Apr 21, 2023 -

Lute Riley Honda responded

Tom, thank you for your kind words and this wonderful review!

April 04, 2023

EXCELLENT, will definitely go back for additional maintenance in the near future, no problems at all. More

by kktech33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot her name, she was amazing
Apr 06, 2023 -

Lute Riley Honda responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

...
12
...