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Lute Riley Honda - Service Center

Richardson, TX

4.9
1,845 Reviews

1,845 Reviews of Lute Riley Honda - Service Center

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April 21, 2023

There were multiple issues with our car. Lute Riley was quick to identify the problems. The service provider, Melissa Johnson was courteous and kept us informed of the progress and delay iss More

by Shanwhitlock0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Johnson
Apr 25, 2023 -

Lute Riley Honda responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

April 21, 2023

Only needs an improvement: use a color printer for suggested service. Hard to tell in black and white what’s the priority or critical service needed. More

by Scard1981
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Apr 25, 2023 -

Lute Riley Honda responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

April 21, 2023

The service agent was kind, patient, and knowledgeable. I have been a customer for 16 years. I am as satisfied as the first time I was there. I trust what they tell me that is the recommended service on More

by dconklin4808
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter Eastwood
Apr 25, 2023 -

Lute Riley Honda responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

April 20, 2023

V my contact was very friendly and helpful. I was able to use a coupon for an oil change More

by Nancyajudy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot name
Apr 22, 2023 -

Lute Riley Honda responded

Nancy, we are so glad we could help you out! Thank you for letting our team know how we did! We look forward to helping again in the future. Take care!

April 20, 2023

I always enjoy my time at Honda. I am always taken care of. Omri Wilson is the best ASM. More

by Itsaliyahcole
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omri Wilson
Apr 22, 2023 -

Lute Riley Honda responded

We are so happy to see this We will pass along your feedback to our team! Let us know if we can do anything else for you!

April 19, 2023

My Advisor Joshua Chikumbindi was EXCELLENT! He made sure simple Oil Change was GREAT Experience More

by lewis.traylormann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua C, Javed Tarafder
Apr 21, 2023 -

Lute Riley Honda responded

Lewis, we're happy you found our staff to be so supportive during your experience here at Lute Riley Honda. Thanks for taking the time to leave a review.

April 18, 2023

I was very pleased with the service and courtesy of my representative whose name was Joshua. More

by Kathy O
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua
Apr 20, 2023 -

Lute Riley Honda responded

Your satisfaction is our top priority. We can't wait to see you again, have a great day.

April 18, 2023

Great service! Great service advisor, Mike! The list of maintenance tasks was pretty long, including a couple that they discovered along the way, but the work was c More

by Geo D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike, Express Service
Apr 20, 2023 -

Lute Riley Honda responded

Your satisfaction is our top priority. We can't wait to see you again, have a great day.

April 18, 2023

They did a great job working on my car. Jeremy was great to work with. More

by Tanphan2011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy anzaldua
Apr 20, 2023 -

Lute Riley Honda responded

Your satisfaction is our top priority. We can't wait to see you again, have a great day.

April 18, 2023

Good excellent service and nice waiting area with coffee to drink. Oil change done quickly nit too much to wait More

by Zxshah
Recommend Dealer
Yes
Employees Worked With
Jeremy Anzaldua
Apr 20, 2023 -

Lute Riley Honda responded

Your satisfaction is our top priority. We can't wait to see you again, have a great day.

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