Lute Riley Honda
Richardson, TX
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,528 reviews
this was the least stressful experience ever in purchasing car. Mr dupuy was very helpful and polite, no high pressure tactics. did not take long time. and days later helped with road hazard tir purchasing car. Mr dupuy was very helpful and polite, no high pressure tactics. did not take long time. and days later helped with road hazard tire damage, which he was not required to do. More
Excellent experience!! I know that going to a car dealer is a hassle but Shawn Khan and their finance manager Jeremy were excellent to us. They treated us with respect and gave my dad and I a great deal. Sh is a hassle but Shawn Khan and their finance manager Jeremy were excellent to us. They treated us with respect and gave my dad and I a great deal. Shawn Khan showed us all the cars before we found the one we loved. He did not try to rush us or push us into buying. He was very knowledgeable about the cars and took great care of us. We left the dealership after they closed but they still didnt rush us. We even got offered to have dinner. I will certainly go back there because of this past experience and recommend that everyone that goes there ask for Shawn Khan and finance manager Jeremy. Thank you for your great service Shawn Khan and Jeremy. More
We all hate buying cars, but there comes a time when you have to do it. As a young female, the challenge of buying a car single-handedly becomes the most terrifying and dreadful thing one can think of. From have to do it. As a young female, the challenge of buying a car single-handedly becomes the most terrifying and dreadful thing one can think of. From the moment Kyle W. approached me and showed me everything I wanted to look at, without being pushy or over bearing, to the final moment of working with finance manager, Brett R., and sales manager, Aaron J., I was beyond happy with my experience at Lute Riley Honda. They maintained their professionalism while providing me the utmost respect, providing amazing and tentative customer service and making me feel at home. I am the new, proud and ecstatic owner of a brand new 2013 Honda Civic and I would highly recommend these three gentlemen to anyone looking to purchase a new car!! More
Bought a new 2013 Honda CR-V from Lute Riley Honda in Richardson, TX last week. This is my third new CR-V and the second one bought from Lute Riley. I thought my 2010 had all the features I wanted for Richardson, TX last week. This is my third new CR-V and the second one bought from Lute Riley. I thought my 2010 had all the features I wanted for the price; however, the 2013 CR-V includes so many new great features it is fantastic; and, at the same low price. More power, quieter ride, navigation system is satellite rather than CD, backup camera is great, and too many others to list. Although I would say that I am definitely sold on the Honda CR-V’s I think the #1 selling point for my purchases is Lute Riley Honda and it’s awesome staff. I live 300+ miles from Richardson; however, I will continue to travel to Richardson to buy my future CR-V’s. Shawn Khan was my Sales Consultant for both of my purchases from Lute Riley. There is absolutely no sales pressure from Shawn. He is very knowledgable about all the features of the car and answers all my questions. Shawn gives me his full attention while I am deciding color, features, etc., that I am looking for and he keeps tract of this information. He keeps in touch with me every few months to make sure everything is going well with my car and do I have any questions. Although everyone is very friendly and helpful at Lute Riley I will continue to work with Shawn Khan if possible. THANK YOU SHAWN!! After I finally decided on which CR-V I wanted it was time for the financial part. This was unbelievable. Not only did I get a great trade-in price for my 2010 CR-V trade-in, Brett Rupe, Finance Manager, got my payments down $50/month for the same number of payments. THANK YOU BRETT. THANK YOU LUTE RILEY HONDA and THANK YOU HONDA FOR THE 2013 CR-V!! More
Our experience could not have been better!!!!! The whole team worked together tirelessly to get us into the car we really wanted. In fact, they bent over backwards to make us happy. Everyone was so helpful team worked together tirelessly to get us into the car we really wanted. In fact, they bent over backwards to make us happy. Everyone was so helpful and treated us with total respect. Our salesman Shawn even bought us pizza after it was all said and done. This is our second Honda purchase with Lute Reilly and we will keep coming back because the customer service experience is second to none!!! More
Ms. Anila Rai gave us excellent customer service. We recommend her highly. She went out of her way together us the best deal. Her dedication and honesty is commendable. recommend her highly. She went out of her way together us the best deal. Her dedication and honesty is commendable. More
I bought a new Honda accord 2013 from Shah Khan at Lutey Riley Honda and service I received was outstanding. They went beyond my expectations to help me out and make the process as easy as possible, They ga Riley Honda and service I received was outstanding. They went beyond my expectations to help me out and make the process as easy as possible, They gave me the best price compared to any other dealers around Dallas. I would highly recommend this place to everyone ! More
This place great !!! No hassle, straight forward all the way through purchasing The New Car. Clinton, was our contact person and did a wonderful job all the way through the process. Exceptional service from way through purchasing The New Car. Clinton, was our contact person and did a wonderful job all the way through the process. Exceptional service from Clinton Kargozar. More
I purchased a 2013 Pilot EX-L from LR Honda last night. This is my 4th Honda, and 2nd time to purchase at Lute Riley (1st time was in 2005). I chose to go back here because not only did they easily beat th This is my 4th Honda, and 2nd time to purchase at Lute Riley (1st time was in 2005). I chose to go back here because not only did they easily beat the 5 previous quotes from John Eagle, David McDavid,Honda Cars of McKinney AND Rusty Wallis by hundreds (not $10, HUNDREDS) they threw in 8 add-ons, 2 years of Free oil changes (yes, YEARS) and the salesman had an ice-cold Sprite waiting for me when I got there (he knew I had a sore throat & cold LOL!) OK, so the Sprite is like, whatever, but to me it showed a sense of humor and caring that you don't see at other dealerships, who act like YOU owe THEM something. I hate to drop names on reviews, because I am always suspicious that the review is written by the actual sales person trying to make the dealership look good (seriously, you know you have thought it too! haha!) but I will on this one, James Brown was our sales guy and Finance guy was named Bret. Even though it was after 9pm by the time we examined the actual vehicle, James parked it in the brightly lit service department so we could see it good, and he also took the painstaken time to show me every little button, programmed my phone into the bluetooth & etc. I'd test driven roughly 12 cars before this, and NO ONE had taken the time to do any of that, all the OTHER dealerships (*cough, cough, Honda cars of McKinney*) wanted to know was what my monthly payment I was comfortable with, the others could careless to SELL me the actual vehicle. ggrrr.... Bret (finance) was also patient & straight to the point, didn't pressure me with all the Gap Ins crap and etc, he was sympathetic that I was sick and ready to get it over with at that point. They beat our bank's APR of 2.9% and we got 0.9% easy, even with Meh credit scores. Bret seemed even amused at me when I got so excited over the oil changes, and was examining the paperwork for any extras that could have gotten slipped by us. Nope, not there. They seriously rock. I have referred all my friends on Facebook, and hope you don't hesitate to send your daughter/sister/mom there, they are really cool to deal with and don't miscalculate your intellect as a female. *Only a woman will understand what I mean by that, when it comes to buying a car* More
I purchased a new Honda CRV from Lute Riley Honda yesterday and implore everyone to check this dealership out. The GM, Dan Weiss and salesman, Shawn Khan were excellent to deal with. No haggle pric yesterday and implore everyone to check this dealership out. The GM, Dan Weiss and salesman, Shawn Khan were excellent to deal with. No haggle pricing with no pressure. This is a must stop place for Honda car shopping. I now am a member of the Lute Riley Honda family and am very excited to be associate with these fine folks! A plus bonus is the technology packed into this vehicle. Honda has very clever people engineering awesome technology. For Honda cars, this dealership is second to none. More