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Lute Riley Honda

Richardson, TX

4.8
2,528 Reviews
Lute Riley Honda is a member of the Sonic Automotive Family. Located for over the last 20 years at 1331 N. Central Expressway in Richardson Texas. Sonic Automotive, Inc. Lute Riley Honda in Richardson, TX treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options.
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1331 North Central Expressway

Richardson, TX

75080

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Showing 2,528 reviews

September 30, 2016

New CRV Touring 2016 This is Trang Duong, i brought a CRV 2016 Touring with Danny last couple week, the sale and service was great, would recommend to my friend and family More

by killzone911
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Nguyen
September 28, 2016

EXCELLENT CONSULTANT We really need a vehicle. A friend referring to Lute Riley Honda to see Thanh Do. He works hard and find a way to get us with finance. We are so thri More

by Excellent Service
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jae
September 23, 2016

Great service Easy and simple process in just a couple of hours. Very helpful and gracious. Detailed and informative of the buying process. I love the car. More

by BBradford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Anzaldua, John McChristian
September 20, 2016

Best car buying experience ever!!! I have always dreaded the visit to the car dealer. So much so that this was the first financed vehicle that I have had in almost 20 years. I was very More

by Dmckiddy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Matthes, Harrison Do
September 20, 2016

My best car buying experience I set an appt. for a test drive for a particular in stock Accord vehicle online. I got a confirmation telephone call from the dealership. Upon arrival More

by gottagetaround
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector Rodriguez
September 10, 2016

Amazing experience I was there to check a car, had a VIP treatment from the entire team. Sales personal just don't want to sell but they wanted the relationship ship go More

by Moonwalker.n
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ke Chen
September 05, 2016

Lied to on two different occasions I've been lied to twice at this dealership in the last two years. The first time, I was told that the window had been replaced on a used car and that More

by stillwaterb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Zubri,
August 14, 2016

Five hour wait Waited five hours. Went to lease CRX as advertised. Was told that offer had fine print. My credit is 800+. Left at 6 pm and will NEVER GO BACK. More

by BJE
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Finance Jai P. Salesman was nice. Not his fault.
May 04, 2016

Best Car Buying Experience Ever I did a lot of research on dealerships and the Honda I was interested in before visiting Lute Riley Honda. The dealership was very busy but my salesma More

by Barbara222
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Bobby
January 28, 2016

THERE IS NO NEGOTIATING-SAVE YOUR TIME AND ENERGY Our car was totaled by another driver. Their insurance company 'adjusted' the value of our car based on the 'adjusted' market price in the DFW area. More

by Meredith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gatis
Feb 01, 2016 -

Lute Riley Honda responded

Meredith, thank you for providing us with your feedback. We are disappointed to learn you do not agree with our store's pricing policies, however the Sonic Price is something we take pride in at Lute Riley Honda. It is a value designed to streamline the buying process and eliminate the often time-consuming back-and-forth of negotiating that can take place at dealerships. It is a competitive price based on what you can expect to pay in the market for the particular vehicle. We would be happy to discuss this with you in more detail and clarify any misunderstandings that may have occurred during your visit. Please contact Dan Weiss at 469-576-5316 to speak about this in more detail. Thank you, and we hope to hear from you soon.

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