Lupient Kia Nissan

Great dealer, great customer service. Great price on a brand new 2013 kia optima hybrid. Also got 2 years of free oil changes, which was a nice surprise. brand new 2013 kia optima hybrid. Also got 2 years of free oil changes, which was a nice surprise. More

I initially purchased a 2013 Kia Optima. I was not totally satisfied with my purchase and the team allowed me to return the vehicle, and instead I purchased a brand new 2014. I thought it would be a totally satisfied with my purchase and the team allowed me to return the vehicle, and instead I purchased a brand new 2014. I thought it would be a big deal to go through all of the paper work of cancelling a transaction and then purchasing the new one, but Chaltu and Jeff had me in and out within a couple of hours. Chaltu took the time to go through all of the added features on the new car, and Jeff was very patient explaining the financial transactions. I highly recomment Lupient Kia and definitely will do business with them in the future! Thanks, Chaltu, Jeff and Chad. I LOVE my new car!! More

ON the 6th 0f march I went in to the dealership to get some work done on my 2011 kia optima the person I deal with and only is shane he is a great man and cares about the customer and makes the feel comfo some work done on my 2011 kia optima the person I deal with and only is shane he is a great man and cares about the customer and makes the feel comfortable while the wait. More

The Customer Service was great! Everyone we came in contact was fantastic, they all had great attitudes, especially towards the end of the day when most people are struggling to get through and they al contact was fantastic, they all had great attitudes, especially towards the end of the day when most people are struggling to get through and they also helped to answer all of my questions. I have never been disappointed with the service. More

I went into this dealership to shop for a used car. Chaltu approached me as soon as I walked through the door and offered me water/coffee, and asked me questions. She was so great, and made the whole p Chaltu approached me as soon as I walked through the door and offered me water/coffee, and asked me questions. She was so great, and made the whole process so easy to understand. I am very pleased with the service she has provided. Definitely recommending Chaltu, and the whole dealership to my friends. -Tetyana More

From the moment I entered the dealership, I felt welcomed. Justin helped me get started on the car buying process right away. I thought I was pretty set in what I could afford and what I wanted a welcomed. Justin helped me get started on the car buying process right away. I thought I was pretty set in what I could afford and what I wanted and he made sure to show me that option. When I mentioned I was enjoying the rental, a Kia Soul but didn't think I could afford it, he offered to look into whether I could work something out. He spent time going over a least 5 different options for me that included both my original idea and the Kia Soul. At no time did I feel pressured or overwhelmed by the numbers. He answered every question and every concern I had and left it to me to make a final decision. In the end, I was able to get the car I really wanted with features I love and I can't wait to start driving my Kia Soul. More

I had never bought a vehicle from a dealership before, only from personal sellers. I was in a time crunch so I wanted to buy from a dealership so I could get more information quickly. I called initially a only from personal sellers. I was in a time crunch so I wanted to buy from a dealership so I could get more information quickly. I called initially about one vehicle and they actually pointed me to a better vehicle at the same price. I went to see the vehicle and it was in great shape so I bought it that day. They were willing to work with me on the price to get it where I was comfortable. On top of that, one of the benefits I wanted buying from a dealer was disclosure, I thought they would be able to tell me about any known issues. When I left I realized that the windshield wiper fluid wasn't spraying. Even though I bought the vehicle as is, the used car sales manager Chad was willing to help me out. Service like this is what keeps me coming back to a business for years! More

Jamie is more than I could ever ask for or expect in a car salesman. He not only met but exceeded my expectations! He kept his word and made my car buying experience as smooth as possible. No hassle, and car salesman. He not only met but exceeded my expectations! He kept his word and made my car buying experience as smooth as possible. No hassle, and I was able to contact him at any time of the day with quick responses. I wish there were more knowledgeable, friendly, patient, considerate and respectful salesman like Jamie around. The staff at Lupient Kia made me feel comfortable and I walked out one very happy camper. Thank you again Jamie for your dedication. Your the best! More

I was in the market for a new car and I had test driven 19 different cars from 8 different dealerships. By far my experience at Lupient Kia & specifically with Josh Branham was the best. Josh took his ti 19 different cars from 8 different dealerships. By far my experience at Lupient Kia & specifically with Josh Branham was the best. Josh took his time showing me all the different special features of my new Optima as well as giving me a brief history of the car company & specifics of the car's engine that made it different from others. Josh was patient & never pushy as often car sales staff can come across. He made me feel as if I was the only customer within the very busy dealership. I ended up purchasing the car on a Wed. evening & because they were back logged in the financing office it got pretty late. Josh kept checking on me as I waited & stayed past the posted closing time of the dealership & made sure I understood the basics of the car & synced up my phone to get me home that night. This high degree of professionalism & customer service impressed me beyond words. He made a point to have me come in the next day since it was getting late & I was getting tired, to go through all the many extra features of the new car so I understood how everything worked & was comfortable using it. In past car purchases, I've felt as if after I signed on the dotted line I was on my own. Josh & team made it clear this would never be the case & that they were here to help whenever, he even walked me through the dealership showing me where things were when I would come in for service. His high degree of customer service, attention to detail & friendly personality made the experience the best I've had & I would recommend working with him to all my friends & family. Everyone I've dealt with at the dealership has been great, they take that extra step to make sure you're comfortable & that you understand all aspects of the sale & car. Honestly the degree of attention to detail & customer service is what you would come to expect from a high level luxury car brand. I knew nothing of the Kia brand walking in & couldn't be happier with my choice of car & dealership. I would highly recommend visiting Lupient Kia & specifically Josh if you're looking at a Kia. More

I recently purchased a 2013 Sportage for Lupient Kia in Brooklyn Park. Jerry was very informative during the sales process, and helped me explore their available inventory to find the right fit for my nee Brooklyn Park. Jerry was very informative during the sales process, and helped me explore their available inventory to find the right fit for my needs. After my purchase, Shane from their Service department helped to solidify my trust in working with the dealership going forward with his help during my rustproofing/undercoating appointment. He called within 24 hours of my vehicle purchase to set up the appointment, made sure I had a loaner to use while the work was being done, and answered some tough questions from me after the work was completed. Everyone I worked with here was responsive and informative during our interactions, and I feel as if I chose the best Kia dealership in the Twin Cities to meet my needs, both for this purchase and for the service as I continue to enjoy my Sportage! More