Lupient Chevrolet - Service Center

My son's truck heater and windshield defroster stopped working during an extremely cold weather period in Minnesota. We dropped the car off hoping that Lupient could fit it in their work schedule. stopped working during an extremely cold weather period in Minnesota. We dropped the car off hoping that Lupient could fit it in their work schedule. Marlin Stine called my at 9:00 AM and told me they were working on the truck and gave me some options to troubleshoot the problem. He was extremely knowledgeable about the service required and very patient with me as I checked with my husband to approve the $743 cost. I'm sure he called me at least five times with updates on the work just to make sure the truck was finished in time for my son to go to work that afternoon. This was our first time visiting Lupient in Bloomington, MN. We were pleased with the service and their ability to help with a critical safety issue. We will definitely return to this dealer and highly recommend them to others. Sharon Banks 612-626-8043 More

I had an issue with a service inspection and the service manager was very helpful in resolving the issue. He was thorough in making sure everything was resolved. manager was very helpful in resolving the issue. He was thorough in making sure everything was resolved. More

Car was damaged in their shop after an inspection and covered up with paint. Denying all damages because of inconsistency and blaming me. Stay Away! covered up with paint. Denying all damages because of inconsistency and blaming me. Stay Away! More

After having an accident in March '04 and having the body work done elsewhere. I was still having engine problems with my Jimmy so I took it to Grossman. They said that I didn't have any coolant and so did work done elsewhere. I was still having engine problems with my Jimmy so I took it to Grossman. They said that I didn't have any coolant and so did a pressure test and supposedly found the leak. Fixed everything and ended up costing me about $900. A month later my engine light came on, so I thought I had better bring it in, because my truck hasn't been real reliable. I had to pay $120 to have them hook it up for the diagnostic test. They said that my truck was misfiring and I would need new spark plugs and wires and that I should have my injectors cleaned. So I was like "fine just get it fixed." After new plugs and wires, injectors cleaned and an routine oil change, my bill was $900! Two days after getting my truck back the engine light came back on. So I called and of course Chris wasn't working, so I thought I would bring it in and just make sure the damn thing wasn't going to break down on me. After thinking about it, I decided not to and haven't been back there since. They are too expensive and not very friendly and don't seem to get the problem fixed the first time! If you have major car problems don't go there! More