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Lupient Buick GMC - Service Center
Minneapolis, MN
27 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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27 Reviews of Lupient Buick GMC - Service Center
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May 15, 2025
Terrible experience with the Gm Tim at this location. They scratched my truck, did a car wash without consent. I’m mainly upset because I just paid 1300$ to have it paint corrected and ceramic coated. I They scratched my truck, did a car wash without consent. I’m mainly upset because I just paid 1300$ to have it paint corrected and ceramic coated. In contact with the Gm and I let him know I just wanted my detailer to correct the damage. Because he has zero knowledge on how ceramic works (he thinks it prevents scratches so blamed the detailer) he is tossing it to the side. Literally over 1300$. I told him I would be doing a small claims court, his response “sue me” I let him know I would complain to dmv, ftc, and attorney general. His response “ we’re a corporation, please complain” I did purchase my truck here and it was a great experience. No shade to any of the people working here or even the service department. As it was an honest mistake, but wow, the Gm needs to go. This is who they have running their businesses. It is absolutely appalling. I have filed a complaint with ftc just now. Also in talks with my lawyer about how to proceed. Just ridiculous that I have to go through all this, over a simple fix that they made in an honest error. He would rather deny everything than to help take care of the customer. Which I will never go back here. You’ll see my complaints on every social media platform, plus every person I talk to. Will it disrupt their business probably not. Just know you are good until something happens and you’re in my situation. More
by mahanfamily2019
Employees Worked With
Timothy Ciccarelli
December 12, 2024
Had a great experience working with Brandon G. I brought my car in to have a few issues fixed. Brandon G. was very friendly and accommodating with my requests, and made sure I knew exactly what wa I brought my car in to have a few issues fixed. Brandon G. was very friendly and accommodating with my requests, and made sure I knew exactly what was going on. He made the process of fixing my car very smooth and I am thankful I got to work with him. More
by alexmconners10
Employees Worked With
Brandon Goff
June 28, 2024
Tim Chvala in service was great to deal with. Very friendly and courteous, while he addressed all my needs. He communicated very clearly so there was no confusion or surprises when I picked up Very friendly and courteous, while he addressed all my needs. He communicated very clearly so there was no confusion or surprises when I picked up my vehicle. More
by rlmartin
Employees Worked With
Tim Chvala
February 21, 2024
I like Lupient Buick GMC, they provided a good service each time I went there. They always get things done on time and especially sending video of maintenance performed of vechicle. each time I went there. They always get things done on time and especially sending video of maintenance performed of vechicle. More
by kialyanna Lo
Employees Worked With
Bryan Stoppelman
January 09, 2024
Brandon and Tim in the service center were amazing they fixed my car. They waved a diagnostic charge on my headlights. They’re shuttle brought me home and the shuttle also came and picked us up. You couldn fixed my car. They waved a diagnostic charge on my headlights. They’re shuttle brought me home and the shuttle also came and picked us up. You couldn’t ask her more of an amazing crew to work with. More
by SMBRIDGE
Employees Worked With
Brandon Goff & Tim Chvala
March 17, 2023
Great experience, I did not buy my GMC at Lupient but will return, handled the scheduled maintenance and squeezed in a warranty item with in stock parts very quickly. All around great service and I will will return, handled the scheduled maintenance and squeezed in a warranty item with in stock parts very quickly. All around great service and I will be back More
by lainhartpt
Employees Worked With
Ryan in Service
