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Lupient Buick GMC
Minneapolis, MN
104 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 104 reviews
May 15, 2025
Terrible experience with the Gm Tim at this location. They scratched my truck, did a car wash without consent. I’m mainly upset because I just paid 1300$ to have it paint corrected and ceramic coated. I They scratched my truck, did a car wash without consent. I’m mainly upset because I just paid 1300$ to have it paint corrected and ceramic coated. In contact with the Gm and I let him know I just wanted my detailer to correct the damage. Because he has zero knowledge on how ceramic works (he thinks it prevents scratches so blamed the detailer) he is tossing it to the side. Literally over 1300$. I told him I would be doing a small claims court, his response “sue me” I let him know I would complain to dmv, ftc, and attorney general. His response “ we’re a corporation, please complain” I did purchase my truck here and it was a great experience. No shade to any of the people working here or even the service department. As it was an honest mistake, but wow, the Gm needs to go. This is who they have running their businesses. It is absolutely appalling. I have filed a complaint with ftc just now. Also in talks with my lawyer about how to proceed. Just ridiculous that I have to go through all this, over a simple fix that they made in an honest error. He would rather deny everything than to help take care of the customer. Which I will never go back here. You’ll see my complaints on every social media platform, plus every person I talk to. Will it disrupt their business probably not. Just know you are good until something happens and you’re in my situation. More
by mahanfamily2019
Employees Worked With
Timothy Ciccarelli
May 06, 2025
Shady, I see a truck on the internet I inquire about it. I get a call we talk and we go thru the whole thing credit and all. Everything was a go. I told them I would be In the next day after work. So now it I get a call we talk and we go thru the whole thing credit and all. Everything was a go. I told them I would be In the next day after work. So now it's the next day I get a call from Sara and she informs me that there 3 other people in line to buy the truck. I was caught off guard since I thought we had a deal and I was coming in to pick it up. We'll sara tells me "we do not have a deposit from you". I said I'm sorry you never asked and I was going to do that when I picked up the truck. Then she says we'll it would be non refundable. I felt like this was a hard sell tactic and I was caught off guard. Mind you I've been in cars for years and I would never pull something like this. Very shady and unprofessional. Sara tells me well we still have the other truck. So I felt like they were trying to get two sales in. She was going to call me back but almost two hrs later after the last person I guess didn't buy the truck. Shady I will not buy a thing from them. Poor customer service and super shady. Good luck More
by antny4u2
Employees Worked With
Sara
December 12, 2024
Had a great experience working with Brandon G. I brought my car in to have a few issues fixed. Brandon G. was very friendly and accommodating with my requests, and made sure I knew exactly what wa I brought my car in to have a few issues fixed. Brandon G. was very friendly and accommodating with my requests, and made sure I knew exactly what was going on. He made the process of fixing my car very smooth and I am thankful I got to work with him. More
by alexmconners10
Employees Worked With
Brandon Goff
November 12, 2024
We worked with Domingo who was very nice. He was very professional and courteous, which is refreshing when buying a car. He had good communication throughout the couple days it took to final He was very professional and courteous, which is refreshing when buying a car. He had good communication throughout the couple days it took to finalize the deal. We also worked with Matt in finance, who is also a standup guy. Straight to the point and tells it how it is. He is very good at his job and explained everything thoroughly. My dad bought his first car (Olds station wagon) back in the mid 1980s when he moved to MN from this exact dealership…fast forward 40 years, and he is now buying his last car! Thanks for a great experience! More
by jgctbp
Employees Worked With
Domingo Welfring, Matt O’brien
September 10, 2024
Rusty Lindquist has been at the Lupient Golden Valley Dealership for over 27 Years. Rusty is an “EXPERT” in Electric Vehicles & Super Knowledgeable on the new Hummer EV’s as he actually owns one himsel Dealership for over 27 Years. Rusty is an “EXPERT” in Electric Vehicles & Super Knowledgeable on the new Hummer EV’s as he actually owns one himself. Rusty & I both share the experience of the previous H2’s with both of us previously owning 2005 models. The new HUMMER EV is an amazing Machine & there’s really nothing else like it on the Market. Make it a point to visit Rusty in Golden Valley on your next trip to a GMC Dealer. My Hats off!!!!! Carl Butzer - Business Owner More
by carl.butzer
Employees Worked With
Nick Peterson - Finance Manager , Rusty Lindquist
July 17, 2024
No pressure. No nonsense. They're very accommodating, so there are many options. The BUYER would do well by knowing what they want. No nonsense. They're very accommodating, so there are many options. The BUYER would do well by knowing what they want. More
by Buck
Employees Worked With
Michael Dietrich
June 28, 2024
Tim Chvala in service was great to deal with. Very friendly and courteous, while he addressed all my needs. He communicated very clearly so there was no confusion or surprises when I picked up Very friendly and courteous, while he addressed all my needs. He communicated very clearly so there was no confusion or surprises when I picked up my vehicle. More
by rlmartin
Employees Worked With
Tim Chvala
