Lugoff Toyota

After returning home from buying the car, I found out I probably paid about $2,000 over the average sales price for this car in this area ($21,000); source is truecar.com. Apples to apples comparasion for probably paid about $2,000 over the average sales price for this car in this area ($21,000); source is truecar.com. Apples to apples comparasion for 2012 Camry SE. Can't say that I am very happy about that. I know, shame on me for not doing enough homework before going out to buy a new car. The rest of the experience was great. More

I enjoyed shopping for our new car at Lugoff Toyota. It took me 2 months to decide if I was going to buy a new car or fix my old one. My dealer, Tracey Pinkerton, worked with me on and off over that perio took me 2 months to decide if I was going to buy a new car or fix my old one. My dealer, Tracey Pinkerton, worked with me on and off over that period, hitting me with an occasional e-mail when she saw something she thought met my needs. She never sent me garbage that didn't meet all my criteria and she didn't SPAM me either. When I decided the time was right, I went in, tried out my truck options, and bought my pick. Everything went pretty well. Tracey was up front about the process and didn't hide things. Previous experience in car buying left me cautious but Tracey and the store manager worked with me until we found an acceptable compromise on the price and financing. The financing paperwork only took a few minutes. Mission complete with very little hassle. Tracey is an excellence, friendly, and customer oriented sales person and I'd recommended her to everyone looking for a new or used Toyota. I'd even go back myself. Trevor in Finance worked with us to get financing that we can afford and to register and title vehicle out of state. Very good. I've used the Service department several time and have yet to be disappointed. They actually do all the work you get charged for. The prices are generally low then other dealers in the area too. Lugoff Toyota gets an "A" from me and I'll use them again. More

Wonderful sales person. She was absolutely great no pressure and helped me find the car of my dreams! I would recommend Alicia to anybody looking to buy a car pressure and helped me find the car of my dreams! I would recommend Alicia to anybody looking to buy a car More

Best customer service I have ever had by far. They were very helpful with what we were looking for and didnt try to stry away from it like other dealers. Told them what we wanted and they made sure they wo very helpful with what we were looking for and didnt try to stry away from it like other dealers. Told them what we wanted and they made sure they worked in every way with pricing and financeing and trade in value. Every person i worked with at Luggoff made sure we got what we needed in every way. Would reccomend to anybody looking for a Toyota vehicle. More

Wally was very knowledgeable and extremely courteous in his dealings with us. He actually sold us on the new 2012 toyota xle. He called to see how the car was performing and asked if there was anything els his dealings with us. He actually sold us on the new 2012 toyota xle. He called to see how the car was performing and asked if there was anything else he could do for us. After we buy new phones he will connect them for us. More

This is my second time purchasing a new vehicle from that Toyota site. Eventhough the name of the dealership has changed, the honesty and great service is still in place. I visited other Toyota Dealerships Toyota site. Eventhough the name of the dealership has changed, the honesty and great service is still in place. I visited other Toyota Dealerships in the area and none of them provided great service and the respect as a customer than Lugoff Toyota. Alicia, Ralph, and the sales manager were outstanding and down to earth. It was a stressless deal! More

I want to thank Ralph Harper for his excellent service. Once I found the Lugoff Toyota car I wanted on the internet, he made it mine. He went the extra mile to make sure the car was exactly what I wanted, Once I found the Lugoff Toyota car I wanted on the internet, he made it mine. He went the extra mile to make sure the car was exactly what I wanted, and has followed up to make sure I'm completely satisfied. More

When i drove up i was greeted by cody outside and he introduced himself. i told him i was ther to meet with ralph harper. we went inside and he found out that ralph was engaged with other customers at t introduced himself. i told him i was ther to meet with ralph harper. we went inside and he found out that ralph was engaged with other customers at the time, so we sat down,cody and i and he proceeded to get some information from me to see if he could help me get started. he asked some general information, then narrowed it down.At that time, samer came in and talked a little with me about what i wanted and my current situation. we narrowed it down a little further and he came up with a vehicle. cody and i test drove the car, a good test drive. i liked what we had so we went back in and sat down and started talking finances.Samer worked hard with me to get to where i needed to be and when he was done and had talked to trevor and the banks and we got things finalized to the point of where i was happy with what they had put together for me i went in and talked at length with trevor and was pleasently suprised to find that they had gotten me a lower intrest rate, which i was happy to see.trevor also gave me some very important information on gap insurance. i am very glad that he did. all in all my experience with your sales staff at lugoff toyota was a fun and interesting experience, i was never kept waiting for more than five minutes at a time. i was treated with courtesy and respect. your staff is knowledgeble and respect the fact that your customers have other things to do besides being kept waiting in a showroom. they met my needs and did so in a very timely fashion. also i had driven a rental to the lot. they provided a driver to drive my vehicle to my house and i then returned him to the showroom, thus avoiding me driving home and trying to find someone to come back out with me to get the car.by maintaing these standards i would recomend my freinds and family to make there next purchase from lugoff toyota. sincerely Mr. Edward Arcury More

Excellent customer service. Staff was friendly and easy to work with. Tracey took away all my anxieties. The gentleman handling the financing (Mr. Reames) was extremely efficent and went out of his way to to work with. Tracey took away all my anxieties. The gentleman handling the financing (Mr. Reames) was extremely efficent and went out of his way to meet my needs. I will not hesitate to refer others to this dealership! More

Tracey was knowledgable about the cars and showed me what I requested. She helped me get the best deal for my trade in as well as assuring me the car was a great vehicle for me. I requested. She helped me get the best deal for my trade in as well as assuring me the car was a great vehicle for me. More