Lugoff Ford

I highly recommend Lugoff Ford. Even though I didn’t bough the vehicle, I was treated very respectfully and honestly by their sales rep Justin Williamson. If you want to receive g Even though I didn’t bough the vehicle, I was treated very respectfully and honestly by their sales rep Justin Williamson. If you want to receive good service, go to Lugoff Ford. More

They were ok. Like the video sent and the follow-up emails. Asking if it was ok to text me was respectful. Like the video sent and the follow-up emails. Asking if it was ok to text me was respectful. More

Bought a used F-150 4x4 in October 2023 within one month the torque converter needed to be replaced. The service department had the truck for almost two weeks before they diagnosed the problem with us calli the torque converter needed to be replaced. The service department had the truck for almost two weeks before they diagnosed the problem with us calling them every other day asking them about the truck. They quoted us $4k to fix just the torque converter which is over $2k more expensive than three other reliable mechanic shops in the area. Even though we just purchased the vehicle they showed absolutely no concern at the cost of this repair. The truck was also due for an oil change which is part of the service plan purchased with them yet they didn’t even bother to do that in the almost two weeks they had it. I had to purchase engine coolant and top it off because they must’ve missed that when changing the fluids after purchase. Also didn’t bother detailing the truck when it was dropped off for service and fluid changes. Under the back seat was kid toys and food from the previous owner. Absolutely a terrible experience at this point and I would not recommend this Dealership to anyone at this point. I definitely will not ever use them in future purchases of vehicles. More

Friendly and courteous service, professional and respectful. May you feel like a wanted customer. They explain everything in detail in a way you can understand. Love their service. respectful. May you feel like a wanted customer. They explain everything in detail in a way you can understand. Love their service. More

Service department is not dependable, or reliable and very unprofessional. Every person you speak to has a different lie to tell you. very unprofessional. Every person you speak to has a different lie to tell you. More

I used the mobile service to take care of a safety recall. The technician came to my place of work on time and had the repair done in 15-20 minutes! Great service! recall. The technician came to my place of work on time and had the repair done in 15-20 minutes! Great service! More

Quick efficient service Friendly knowledgeable people Will definitely return.. Couldn't be happier with the service or my vehicle. Will definitely return.. Couldn't be happier with the service or my vehicle. More

So far Lugoff ford has provided great service! The service rep (Marcus) is well experienced and great to work with. The service rep (Marcus) is well experienced and great to work with. More

Lugoff Ford provided a great buying experience. Fast , friendly and fair. I would definitely consider Lugoff Ford first when considering a new or used cat or truck. Fast , friendly and fair. I would definitely consider Lugoff Ford first when considering a new or used cat or truck. More

The people over there is very good with helping others I recommend everyone to get a vehicle from them recommend everyone to get a vehicle from them More