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Lugoff Ford

Lugoff, SC

4.4
698 Reviews

979 US-1

Lugoff, SC

29078

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698 Reviews of Lugoff Ford

June 18, 2021

Great service! Justin Williamson was professional and very patient. Justin was knowledgeable of the vehicles and offered great support. He was patient and didn’t pressure us for the sale. More

by stewartmarvis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The sales manager was amazing as well. Unfortunately I can’t think of his name , John Hill, Justin Williamson
June 14, 2021

By far the best experience for a along time. The way they handled the entire service from setting appointment to being sure it was done and ready was amazing. Thank you all More

by Tprozzi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin and Chris , Bill Fox, Markus Metz
June 12, 2021

Lugoff Ford serviced my 2014 F250. They did a good job in a timely manner. They were courteous and friendly. Thanks to service department staff More

by Chris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Markus Metz
June 07, 2021

I live in Marion, SC and actually came to Lugoff to look at a truck at a different dealership. That truck turned out to be less than I expected so we decided to head home. On the way to the interstate, I More

by John Farmer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caleb Chapman
May 31, 2021

Everyone was courteous and friendly. Sales staff seemed very knowledgeable about the vehicles and worked very hard to get us the deal we wanted on our new truck. More

by Jimrnrn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian and Jonathon, Caleb Chapman, Joe Scott
May 27, 2021

Well , some people are just in tonight situations, and from the beginning, just walking through the door I felt I was in great hands! Very kind and professional! They were upfront about everything and als More

by Bmwmma3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Williamson
May 12, 2021

OMG what an awesome experience I live in Pawleys Island and saw where this dealership had great trucks to review came here and drove away with my NEW truck so happy with Justin and especially the managemen More

by Kathryn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caleb Chapman, Jennifer Shoup, Justin Williamson
May 03, 2021

Always accurate and excellent service , completed in a timely matter , people are friendly and kind and take the time to tell you what needs to be fixed More

by Claudine0321
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Hill, Deion Gridine, Markus Metz
May 03, 2021 -

Lugoff Ford responded

Claudine, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lugoff Ford, we look forward to having you as one of our valued customers for many more years to come!

May 01, 2021

I was very pleased with the service I received at Lugoff Ford. John Hill was very pleasant, helpful and knowledgeable. I would recommend this dealership. More

by Dan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Hill, Heather Hagan, Joe Scott
May 02, 2021 -

Lugoff Ford responded

Thank you for taking the time to share your feedback with us, Dan. We work hard to make sure our guests have an exceptional experience. We will share your comments with John, and our team, and we look forward to working with you again. Thank you for helping to share the word about us. We're here for you anytime.

April 22, 2021

Everything went well, service for customers was excellent. Did a great job offering Me other options before I made my decision. Price range could have been a little lower but that’s not my decision More

by keyonceS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin
Apr 24, 2021 -

Lugoff Ford responded

Thank you for your business and this review! We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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