
Lugoff Ford
Lugoff, SC
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698 Reviews of Lugoff Ford
I dropped my truck off the night before thought they would have it the rest of the week do to Christmas but they had it done the next day very good service would have it the rest of the week do to Christmas but they had it done the next day very good service More
This process was super easy. John Hill made our experience worth is. This was my husband first time purchasing a vehicle from a dealership. Also, we lived over 30 minutes away so most of the paper experience worth is. This was my husband first time purchasing a vehicle from a dealership. Also, we lived over 30 minutes away so most of the paper work was did over the phone. That eliminated a lot of time in the dealership. John was so kind and professional, he emailed us detailed videos of the vehicle prior to us coming down. He also explained the process once we got there. The finance representative was the only one on shift but he did his best to insure timelines. I am so glad we chose Lugoff Ford and I would highly recommend them. More
Amazing People that work here and especially our sales man JOHN he was amazing super helpful for me and my husband through the entire experience and process we did not live nearby so even with that being man JOHN he was amazing super helpful for me and my husband through the entire experience and process we did not live nearby so even with that being a challenge it was 1 he excepted and excelled at so Special thanks to him personally for everything he did for us. We had been looking for over a month for the 1 we bought and so glad we found this dealership to get it from , they were respectful,not pushy at all just wanted you to love and be happy with whatever u got from there so yes we had a great overall experience at Lugoff Ford of S.C More
Very professional. Markus was great at making it easier for me to understand the materials provided. He was great at making it easy to understand the repairs. for me to understand the materials provided. He was great at making it easy to understand the repairs. More
Our sales representative Kenyatta Robertson from Lugoff Ford. Wasn't knowledge in the vehicle we were interested. Ram 3500. I pointed out something mechanically wrong with the vehicle and she didn't care Ford. Wasn't knowledge in the vehicle we were interested. Ram 3500. I pointed out something mechanically wrong with the vehicle and she didn't care. Yet I had to pay 400 to get that fixed. She also stayed the vehicle was fully gased up and detailed and it wasn't. Poor poor knowledge and lack of experience as a customer service agent. We got the vehicle there as a need. Definitely not due to the sales agent. The management team were good in the other hand. Worked hard to get our deal but wouldn't add any services to the purchase such as oil changes or even supervised that the vehicle was topped off with gas and properly clean. More