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Lugoff Chevrolet Buick GMC - Service Center

Lugoff, SC

4.1
541 Reviews

541 Reviews of Lugoff Chevrolet Buick GMC - Service Center

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May 04, 2023

Serviced two vehicles without an appointment! Great work and I will always bring my sierra there More

by vabound2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Eichman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 05, 2023 -

Lugoff Chevrolet Buick GMC responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Trevor Reames, tdreames@gmail.com

May 02, 2023

Took my truck in for some one to look at my transmission and it did not happen. Even had the paper work printed out about the problem still did not look at it. Service girl was really nice and helpful but p More

by TBLACK1126
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gary Eichman
1.0
This rating includes all reviews, with more weight given to recent reviews.
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May 05, 2023 -

Lugoff Chevrolet Buick GMC responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Trevor Reames, tdreames@gmail.com

May 02, 2023

Very professional, they were able to work our car in. They found the problem quickly. More

by glennclyburn1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Eichman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 03, 2023 -

Lugoff Chevrolet Buick GMC responded

Glenn, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lugoff Chevrolet Buick GMC, we look forward to having you as one of our valued customers for many more years to come! Trevor Reames, tdreames@gmail.com

May 01, 2023

Service took too long to schedule and too long to complete total 8 weeks for catalytic converter replacement. Never received call back from the dealership. More

by Countrymansue52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Eichman
3.0
This rating includes all reviews, with more weight given to recent reviews.
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May 01, 2023 -

Lugoff Chevrolet Buick GMC responded

Thank you for choosing Lugoff Chevrolet Buick GMC. We are sorry to hear about the delays and apologize for any inconvenience. We appreciate your business and hope to see you again! Trevor Reames, tdreames@gmail.com

May 02, 2023 -

Countrymansue52 responded

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April 28, 2023

I told Rahmik about the recall and he set everything up with the service team. He even picked my car up and returned it to me in a timely fashion. More

by Naenae
Recommend Dealer
Yes
Employees Worked With
I had Rahmik McDonald handle everything for me.
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Apr 28, 2023 -

Naenae responded

Thanks to the team at Lugoff Chevrolet Buick GMC for always making my service needs a breeze.

April 27, 2023

Got an oil change. They also installed all the parts I ordered, without me asking. Great job. More

by SCPLS19398
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Eichman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 28, 2023 -

Lugoff Chevrolet Buick GMC responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Trevor Reames, tdreames@gmail.com

April 24, 2023

OUTSTANDING JOB FAST SERVICE GOT ME OUT IN A TIMELY MANNER AND KEPT ME UPDASTED ABOUT THE REPAIRS More

by caleb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Eichman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 24, 2023 -

Lugoff Chevrolet Buick GMC responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Trevor Reames, tdreames@gmail.com

April 23, 2023

Exceptional customer service. I am completely satisfied with work on my truck. I will recommend them to anyone. More

by Ahaney68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Eichman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 24, 2023 -

Lugoff Chevrolet Buick GMC responded

Thanks for sharing your thoughts about your experience with Lugoff Chevrolet Buick GMC. We appreciate your business and hope to see you again soon! Trevor Reames, tdreames@gmail.com

April 23, 2023

We were treated with kindness and respect by everyone we came in contact with. Even the sales staff and we weren't buying anything. Thank you More

by KAT7DON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Eichman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 24, 2023 -

Lugoff Chevrolet Buick GMC responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lugoff Chevrolet Buick GMC! Trevor Reames, tdreames@gmail.com

April 22, 2023

Always great communication and service! The only place I take my car to be servcied! More

by janetrocket
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Eichman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 22, 2023 -

janetrocket responded

Thanks for always being a place incan trust to have my car serviced and know everyone is friendly and helpful!

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