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Lugoff Chevrolet Buick GMC - Service Center

Lugoff, SC

4.1
541 Reviews

541 Reviews of Lugoff Chevrolet Buick GMC - Service Center

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December 09, 2020

These guys rock!! I went in to set an appointment and they were able to deliver same day service! Doesn’t get better than that! More

by ONTHEWATERFISHIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tysaun Reed, Joe Akshar
Dec 09, 2020 -

Lugoff Chevrolet Buick GMC responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lugoff Chevrolet Buick GMC. Trevor Reames, tdreames@gmail.com & Mark Conant, mhconant@aol.com

December 09, 2020

The staff was very friendly, upfront with the issue and how to go about fixing it. Understanding of my situation and helpful with scheduling appointments. More

by Jmwells248
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Eichman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2020 -

Lugoff Chevrolet Buick GMC responded

Thanks for sharing your thoughts about your experience with Lugoff Chevrolet Buick GMC. We appreciate your business and hope to see you again soon! Trevor Reames, tdreames@gmail.com & Mark Conant, mhconant@aol.com

December 08, 2020

Service was ok. Sitting area was in covid setting. I appreciate that. The service tech stated an hour wait and that was the amount of time I waited. More

by Anzeeb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tysaun Reed
Dec 09, 2020 -

Lugoff Chevrolet Buick GMC responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Trevor Reames, tdreames@gmail.com & Mark Conant, mhconant@aol.com

December 08, 2020

Zack and the service team there were great. While changing the fuel filter, they discovered that I had 4 sheered off wheel studs on the front tire during their inspection. They did everything they co More

by GIJOE82
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Eichman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zack 5 stars, Danny Thompson
Dec 08, 2020 -

Lugoff Chevrolet Buick GMC responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Trevor Reames, tdreames@gmail.com & Mark Conant, mhconant@aol.com

December 06, 2020

Service department was amazing! Very timely and considerate. Friendly atmosphere where everyone offered to help and assist with needs. Answered all of my questions and explained themselves very wel More

by MOMOFALLBOYS3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Eichman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tysaun Reed
Dec 07, 2020 -

Lugoff Chevrolet Buick GMC responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lugoff Chevrolet Buick GMC. Trevor Reames, tdreames@gmail.com & Mark Conant, mhconant@aol.com

November 29, 2020

I had an anointment at 10AM and I was out by 11AM great service everyone was friendly my salesperson Kalie even came by to be sure by to be sure avery thing was ok. More

by BOBLEVANGIE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justen Whitesel, Kayla Campbell, Tysaun Reed
Nov 29, 2020 -

Lugoff Chevrolet Buick GMC responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lugoff Chevrolet Buick GMC, we look forward to having you as one of our valued customers for many more years to come! Trevor Reames, tdreames@gmail.com & Mark Conant, mhconant@aol.com

November 21, 2020

Thank you for taking the time inspect many 2019 Chevrolet Equinox. The Staff was great, along with Bryan on the Sales team. Thank you Chevy! More

by Mary
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan, Tysaun Reed
Nov 23, 2020 -

Lugoff Chevrolet Buick GMC responded

We are very happy, Mary, to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Trevor Reames, tdreames@gmail.com & Mark Conant, mhconant@aol.com

November 17, 2020

The service department has always taken care of me. When ever my truck needs something they take care of it. They are always helpful and friendly More

by CBJONSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tysaun Reed
Nov 17, 2020 -

Lugoff Chevrolet Buick GMC responded

CB, Thank you so much for your kind words, and for taking the time to leave us this wonderful service feedback! Trevor Reames, tdreames@gmail.com & Mark Conant, mhconant@aol.com

November 04, 2020

The dealership resolved my issue in a timely matter and kept me up to date with everything while having my car. I had great customer service and great help. Very welcoming. More

by Ayanna M.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tysaun Reed
Nov 05, 2020 -

Lugoff Chevrolet Buick GMC responded

Thank you, Ayanna, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Trevor Reames, tdreames@gmail.com & Mark Conant, mhconant@aol.com

October 27, 2020

Very courteous and awesome service. Highly recommend this dealership. Stivers Chevrolet Service Department should get a few pointers from Lugoff Chevrolet Service Dept and learn how to treat people and se More

by RHAWALKER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hunter Horton
Oct 28, 2020 -

Lugoff Chevrolet Buick GMC responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Lugoff Chevrolet Buick GMC! Trevor Reames, tdreames@gmail.com & Mark Conant, mhconant@aol.com

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