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Lugoff Chevrolet Buick GMC - Service Center

Lugoff, SC

4.1
541 Reviews

541 Reviews of Lugoff Chevrolet Buick GMC - Service Center

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December 10, 2021

The service was done in a short time. I was well pleased. Thanks for your help, Paul Price More

by price.paulr1954
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Eichman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Stephens, Joe Akshar, Robbie Wilson
Dec 10, 2021 -

Lugoff Chevrolet Buick GMC responded

It's great to hear that Paul was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lugoff Chevrolet Buick GMC! Trevor Reames, tdreames@gmail.com

December 08, 2021

I took my car for an oil change and tire rotation twice! The first time they charged me for my rotation and didn't rotate them. The 2nd time I went for the same and they left my fluids empty! Will not go ba More

by cannoncris24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Robbie Wilson
Dec 25, 2021 -

Lugoff Chevrolet Buick GMC responded

Cris, Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail, your complete satisfaction is our ultimate goal here at Lugoff Chevrolet Buick GMC. Trevor Reames, tdreames@gmail.com

December 08, 2021

Great Service. I called on short notice and they worked me right in. The work was done promptly and I was on my way. Every one was cheerful and friendly. I was very satisfied and appreciative. More

by Jwrodgerson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyrsten
Dec 08, 2021 -

Lugoff Chevrolet Buick GMC responded

We appreciate your business and our team looks forward to serving you again soon! Trevor Reames, tdreames@gmail.com

Dec 11, 2021 -

Jwrodgerson responded

Thanks again for your prompt response to my needs and cheerful fast service. I plan to always use Lugoff Chevrolet Buick GMC for my vehicle service needs. Again, Job well done!

December 08, 2021

Very clean organize very nice people quick service good prices great locationConcur just very dependable More

by Bjchef100
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robbie Wilson
Dec 09, 2021 -

Lugoff Chevrolet Buick GMC responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Trevor Reames, tdreames@gmail.com

December 04, 2021

We have always been pleased with the service received at this dealership, so we dropped our vehicle off in the morning for what I was sure to be a time-consuming and expensive repair. I was so happy to hea More

by Jim W.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony
Dec 05, 2021 -

Lugoff Chevrolet Buick GMC responded

Jim, thank you for choosing Lugoff Chevrolet Buick GMC, your feedback and rating mean a lot to us. We're glad we were able to help, and we look forward to seeing you again! Trevor Reames, tdreames@gmail.com

December 01, 2021

Lugoff service center is so professional and speedy. I will only have my Cadillac serviced there from now on. More

by lisayoungblood71
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Eichman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Stephens, Joe Akshar, Robbie Wilson
Dec 01, 2021 -

Lugoff Chevrolet Buick GMC responded

Lisa, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lugoff Chevrolet Buick GMC. Trevor Reames, tdreames@gmail.com

December 01, 2021

service staff are remarkable! fast friendly and affordable. in and out in a timely manner. More

by ONTHEWATERFISHIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Eichman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : chris, Robbie Wilson
Dec 01, 2021 -

Lugoff Chevrolet Buick GMC responded

Thanks for sharing your thoughts about your service experience with Lugoff Chevrolet Buick GMC. We appreciate your business and hope to see you again soon! Trevor Reames, tdreames@gmail.com

November 29, 2021

My husband and I received excellent customer service on our very first visit. Everyone was so friendly!! More

by mom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robbie Wilson, Philip Triplett
Nov 29, 2021 -

Lugoff Chevrolet Buick GMC responded

Thank you for your business and this review. We're happy to hear Robbie and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Trevor Reames, tdreames@gmail.com

November 27, 2021

Good Communication….five star service….keep me in the loop about the process of my vehicle. More

by McKenzie Gray
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robbie Wilson, Philip Triplett
Nov 28, 2021 -

Lugoff Chevrolet Buick GMC responded

Thank you, McKenzie! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lugoff Chevrolet Buick GMC. Trevor Reames, tdreames@gmail.com

November 27, 2021

Very pleasant respectful and kind. Very knowledgeable and fast. Great customer service friendly and great hospitality. More

by Tonycooper401
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robbie Wilson
Nov 28, 2021 -

Lugoff Chevrolet Buick GMC responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Lugoff Chevrolet Buick GMC. Please don't hesitate to reach out if you need anything else. Trevor Reames, tdreames@gmail.com

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