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Lugoff Chevrolet Buick GMC - Service Center

Lugoff, SC

4.1
541 Reviews

541 Reviews of Lugoff Chevrolet Buick GMC - Service Center

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January 17, 2022

Good Customer Service. However, it took several months to fix my vehicle and I am still having the same problem. More

by Tbsumpter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robbie Wilson
Jan 18, 2022 -

Lugoff Chevrolet Buick GMC responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Trevor Reames, tdreames@gmail.com

January 16, 2022

The dealership provided a loner car and called with updates when they were available. Very curious and helpful. More

by brianbear87
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Akshar, Chris Hunter
Jan 17, 2022 -

Lugoff Chevrolet Buick GMC responded

We appreciate your business and our team looks forward to serving you again soon! Trevor Reames, tdreames@gmail.com

January 16, 2022

The parks department manager was very nice and was very helpful and honesty it makes a big difference. More

by KAREN MCPHERSON
Friendliness
Recommend Dealer
Yes
Employees Worked With
Parts manager
Jan 17, 2022 -

Lugoff Chevrolet Buick GMC responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Trevor Reames, tdreames@gmail.com

January 16, 2022

Kyrsten and the service staff is absolutely amazing. The service and customer service was awesome. I can’t ask for anything more. More

by Latika.mcclain
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Eichman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Stephens, Joe Akshar, Robbie Wilson, Kyrsten Grebe
Jan 17, 2022 -

Lugoff Chevrolet Buick GMC responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Lugoff Chevrolet Buick GMC! Trevor Reames, tdreames@gmail.com

January 15, 2022

They were honest and helpful. They explained things to me in a way I could understand and even showed me some things they found wrong. More

by Nikki
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Eichman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2022 -

Lugoff Chevrolet Buick GMC responded

Thank you for choosing Lugoff Chevrolet Buick GMC, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Trevor Reames, tdreames@gmail.com

January 14, 2022

Awesome customer service. The comfort of lounge with spacious room to prevent close contact for customers. More

by Cfridayfarms
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyrsten Grebe
Jan 17, 2022 -

Lugoff Chevrolet Buick GMC responded

Thanks for sharing your thoughts about your experience with Lugoff Chevrolet Buick GMC. We appreciate your business and hope to see you again soon! Trevor Reames, tdreames@gmail.com

January 13, 2022

Helped work in my truck w issues. We are long time customers and appreciate support More

by Hank
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony
Jan 13, 2022 -

Lugoff Chevrolet Buick GMC responded

Hank, Thank you for your business and this review. We're happy to hear Tony and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Trevor Reames, tdreames@gmail.com

January 13, 2022

Kiersten was very nice and friendly but I guess she didn’t realize I had a camera in the car and got to hear a few very not need comments, I was also told I needed a new battery but for some reason aft More

by Unknown
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Joe Akshar, Kyrsten Grebe
Jan 30, 2022 -

Lugoff Chevrolet Buick GMC responded

We're sorry to hear about your experience, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. We hope to connect with you soon to discuss this in more detail. Thank you for sharing your feedback, we appreciate all customer reviews as they allow us to learn and grow as a dealership. Trevor Reames, tdreames@gmail.com

January 13, 2022

They got my truck serviced and back to me in a timely manner , they always do a great job on my service I would recommend them to anyone! More

by 0pallets-tougher
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Eichman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Stephens, Joe Akshar, Robbie Wilson, Kyrsten Grebe
Jan 13, 2022 -

Lugoff Chevrolet Buick GMC responded

Thank you for your very kind service review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lugoff Chevrolet Buick GMC. Trevor Reames, tdreames@gmail.com

January 11, 2022

Professional, honest, knowledgeable, experienced and nice to deal with. A shop I will tell all about their service. More

by Mark Stears
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony
Jan 11, 2022 -

Lugoff Chevrolet Buick GMC responded

Mark, Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Trevor Reames, tdreames@gmail.com

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