Back

Lugoff Chevrolet Buick GMC - Service Center

Lugoff, SC

4.1
541 Reviews

541 Reviews of Lugoff Chevrolet Buick GMC - Service Center

Sort by
January 31, 2022

This dealership always treats you with respect and fixes whatever problem you have the first time. I have another dealership closer to my house but will drive the extra distance to go to Lugoff Chevrolet be More

by Renita.liley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Eichman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Stephens, Joe Akshar, Robbie Wilson, Kyrsten Grebe
Jan 31, 2022 -

Lugoff Chevrolet Buick GMC responded

Renita, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Trevor Reames, tdreames@gmail.com

January 29, 2022

They work hard to always make my experience a good one. They are very helpful and friendly. More

by jamiemims83
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robbie Wilson, Chris Hunter
Jan 30, 2022 -

Lugoff Chevrolet Buick GMC responded

Jamie, Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Trevor Reames, tdreames@gmail.com

January 27, 2022

Went for change of oil,signal lite on side mirror out and check wheel. Did not fix signal lite!!! More

by abross
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robbie Wilson
Jan 27, 2022 -

Lugoff Chevrolet Buick GMC responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Lugoff Chevrolet Buick GMC. Please don't hesitate to reach out if you need anything else. Trevor Reames, tdreames@gmail.com

January 25, 2022

Nice people, good service, reasonable price . Every time I have called I have gotten an appointment very soon. More

by tcarlson04
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Eichman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robbie Wilson
Jan 25, 2022 -

Lugoff Chevrolet Buick GMC responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lugoff Chevrolet Buick GMC. Trevor Reames, tdreames@gmail.com

January 24, 2022

I was unsatisfied at first. The guy in the shop was awesome. He made sure I was satisfied. Also the lady in the shop. I forgot their names. More

by WILLIETAYLOR24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Hunter
Jan 24, 2022 -

Lugoff Chevrolet Buick GMC responded

Willie, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lugoff Chevrolet Buick GMC, we look forward to having you as one of our valued customers for many more years to come! Trevor Reames, tdreames@gmail.com

January 22, 2022

Prompt,friendly service. Every one was polite, courteous. Service was very good. The cost was fair. More

by STEVESKELLY1974
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Akshar, Robbie Wilson
Jan 23, 2022 -

Lugoff Chevrolet Buick GMC responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Trevor Reames, tdreames@gmail.com

January 20, 2022

The place was very clean. The people was very The place was very clean. The people was very generous. The service was super good. Pricey but you can never pay too much for good service I'm we More

by BJAMES2519
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robbie Wilson
Jan 21, 2022 -

Lugoff Chevrolet Buick GMC responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Trevor Reames, tdreames@gmail.com

January 18, 2022

When you drive up to service department person come out and greet you and see what your need is and the service is great and if there is any problem with your vehicle while they're working on it they will More

by VERLIAFRUGE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robbie Wilson
Jan 18, 2022 -

Lugoff Chevrolet Buick GMC responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Trevor Reames, tdreames@gmail.com

January 18, 2022

Went to the showroom to ask about trucks and I the entire time I was up there I was NEVER approached by a salesperson even though there were no other customers. I assume that was due to being dressed in jean More

by Carl
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joe Akshar
January 18, 2022

Broke my dash ain’t worth a xxxx. What should I do about it? Not real pleased with the service More

by Clyburnlw
Customer Service
Recommend Dealer
No
Employees Worked With
Joe Akshar
Feb 04, 2022 -

Lugoff Chevrolet Buick GMC responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Trevor Reames, tdreames@gmail.com

Feb 04, 2022 -

Clyburnlw responded

They cracked my dash when they installed the new air bags on the passengers side due to a recall. What steps should I take to have it corrected. Can someone call so we can discuss this Jimmy Clyburn 803-669-0303

...
32
...