Back

Lugoff Chevrolet Buick GMC - Service Center

Lugoff, SC

4.1
541 Reviews

541 Reviews of Lugoff Chevrolet Buick GMC - Service Center

Sort by
March 06, 2022

Great service and was willing to fix all my problems and try to solve the problem with my hood latch safty More

by qualinmacknesbitt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Eichman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Stephens, Joe Akshar, Robbie Wilson
Mar 07, 2022 -

Lugoff Chevrolet Buick GMC responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Trevor Reames, tdreames@gmail.com

March 04, 2022

Wanted oil change and tire rotation. Made a 10am appt. Got there a little early snd at 10:00am my vehicle was on hoist and they were draining the oil. An hour and half later 11:30am t More

by Larry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Robbie Wilson
Mar 22, 2022 -

Lugoff Chevrolet Buick GMC responded

Providing a positive experience is our top priority, Larry, and we're sorry that we failed here. I will admit we are a little short-staffed, but that still doesn't"t mean service should be sacrificed. I will be more than happy to offer your next service on the house. Trevor Reames, tdreames@gmail.com

March 02, 2022

Very friendly and helpful staff. Took a bit longer then expected but the waiting room was comfy. Did a great job. More

by tommicklash
Recommend Dealer
Yes
Employees Worked With
Not really sure.
Mar 02, 2022 -

Lugoff Chevrolet Buick GMC responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Trevor Reames, tdreames@gmail.com

March 02, 2022

Took my wife's 2019 Equinox in for servicing. As the car's warrantee will run out in a few weeks, I asked the service manager to perform a detailed inspection to see if the car needed anything. More

by LIEDOCTOR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Eichman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robbie Wilson
Mar 02, 2022 -

Lugoff Chevrolet Buick GMC responded

It's great to hear that you had such a positive experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lugoff Chevrolet Buick GMC! Trevor Reames, tdreames@gmail.com

March 01, 2022

Great. . Friendly... Didn't have to wait long... Changed my oil and rotated my tires on the same date that I requested the appointment... More

by skblue1956
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robbie Wilson
Mar 02, 2022 -

Lugoff Chevrolet Buick GMC responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Trevor Reames, tdreames@gmail.com

March 01, 2022

Great sales and finance team! I bought a new truck from the Lugoff team and it was smooth and easy process More

by shane.araneo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Jones, Robbie Wilson, Colin Rogers
Mar 01, 2022 -

Lugoff Chevrolet Buick GMC responded

Shane, We appreciate your business and our team looks forward to serving you again soon! Trevor Reames, tdreames@gmail.com

February 28, 2022

Felt that I was an inconvenience to them as a customer for even asking for an appointment. After getting a second opinion on my car at another dealer, only one of the codes that was reported by Lugoff Che More

by NoneofYourBusiness
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Joe Akshar
Mar 17, 2022 -

Lugoff Chevrolet Buick GMC responded

Trevor, We're sorry that you didn't have a completely satisfying visit. We'd love the opportunity to address any issues with our team here, someone from management will be reaching out to you. Thank you for your time, and hopefully, we can get to the bottom of this. Trevor Reames, tdreames@gmail.com

Mar 18, 2022 -

NoneofYourBusiness responded

No one returned my voicemails when there was an actual issue, so there's no need to pretend like anyone cares or like it will be any different now that there's a negative rating on a public post that your own dealership asked me to complete. Way too late, unfortunately. Cheers to your future customers.

February 27, 2022

Well… o course the sales people were very people oriented and very friendly. However, I believe that they sold me a car that was a lemon. Had I not gotten the warranty, I would be in the hole another 6000 do More

by LSTACKS78
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Rahmik McDonald
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyquan Davis
February 27, 2022

When I call I get an appointment don't have any problems with the! Service More

by jmholliday63
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Eichman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Stephens, Joe Akshar, Robbie Wilson, Kyrsten Grebe
Feb 28, 2022 -

Lugoff Chevrolet Buick GMC responded

Thank you for choosing Lugoff Chevrolet Buick GMC, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Trevor Reames, tdreames@gmail.com

February 26, 2022

Very professional and kind staff. Compared to other dealers in the area they are by far the best. More

by WTHJR_1993
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin Stephens, Robbie Wilson
Feb 28, 2022 -

Lugoff Chevrolet Buick GMC responded

Thanks for sharing your thoughts about your experience with Lugoff Chevrolet Buick GMC. We appreciate your business and hope to see you again soon! Trevor Reames, tdreames@gmail.com

...
29
...