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Lugoff Chevrolet Buick GMC - Service Center

Lugoff, SC

4.1
541 Reviews

541 Reviews of Lugoff Chevrolet Buick GMC - Service Center

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November 01, 2022

I was treated nice. Show room was clean and service was great. My vehicle service was done in a timely manner. More

by joyturn8
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Martin
Nov 02, 2022 -

Lugoff Chevrolet Buick GMC responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Lugoff Chevrolet Buick GMC to be a positive one. Please don't hesitate to reach out if you need anything else. Trevor Reames, tdreames@gmail.com

November 01, 2022

They finally figured out what was wrong with my car. Only problem is the parts are not available until the end of November More

by alvinregister
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Eichman
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Stephens, Joe Akshar, Robbie Wilson
Nov 02, 2022 -

Lugoff Chevrolet Buick GMC responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience and we truly appreciate your patience. We will share your comments with our team, and we look forward to working with you again. Trevor Reames, tdreames@gmail.com

October 30, 2022

Everyone here was friendly and very attentive. They explained the process and was very knowledgeable More

by MOMOFALLBOYS3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Akshar, Robbie Wilson
Oct 31, 2022 -

Lugoff Chevrolet Buick GMC responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Trevor Reames, tdreames@gmail.com

October 26, 2022

Robbie is by far one of the best I have ever dealt with when it comes to customer service and addressing the consumers needs. Not only did he get me taken care of but went above and beyond what was asked o More

by ONTHEWATERFISHIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robbie Wilson
Oct 27, 2022 -

Lugoff Chevrolet Buick GMC responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Robbie and our team here at Lugoff Chevrolet Buick GMC. Trevor Reames, tdreames@gmail.com

October 21, 2022

The service was great, the technicians very knowledgeable, curtious,but a little expensive for just an oil change and lube More

by wago
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Eichman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Stephens, Joe Akshar, Robbie Wilson
Oct 23, 2022 -

Lugoff Chevrolet Buick GMC responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Trevor Reames, tdreames@gmail.com

October 13, 2022

Great costumer service and. The staff was very helpful and accommodating. They even went above and beyond and kept my vehicle past the closing time for me to pick it up after th More

by WILFREDOSOLIS67
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robbie Wilson
Oct 13, 2022 -

Lugoff Chevrolet Buick GMC responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lugoff Chevrolet Buick GMC! Trevor Reames, tdreames@gmail.com

October 08, 2022

I came in to get a recall done they were very nice and helpful i even got my oil changed. More

by franicia_matthews
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
All the guys in the service department
Oct 10, 2022 -

Lugoff Chevrolet Buick GMC responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Trevor Reames, tdreames@gmail.com

October 06, 2022

First the service center was open a Saturday was a blessing. I was able to get right in the door to get my truck serviced and take care of the warranty work on the passenger air bag. Service was a lit More

by pattonep
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robbie Wilson
Oct 07, 2022 -

Lugoff Chevrolet Buick GMC responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Trevor Reames, tdreames@gmail.com

October 06, 2022

Honestly the employees were nice in terms of greeting and courtesy. However, they didn’t reset my oil engine life to 100%. I had to turn around and pull back in the lot to have it reset. Once I got home I re More

by Lilniecytharapper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
The 2 guys who worked on my truck are t listed.
Oct 10, 2022 -

Lugoff Chevrolet Buick GMC responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Trevor Reames, tdreames@gmail.com

October 06, 2022

They were great very pleasant and welcoming and eager to please. I same thumb up for a great team love them to pieces. More

by LORIEANNW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Eichman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trevor Rymeek and all of them was nice enjoy them all I met., Robbie Wilson
Oct 07, 2022 -

Lugoff Chevrolet Buick GMC responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Trevor Reames, tdreames@gmail.com

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