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Lugoff Chevrolet Buick GMC - Service Center

Lugoff, SC

4.1
541 Reviews

541 Reviews of Lugoff Chevrolet Buick GMC - Service Center

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November 19, 2022

Ty and the entire service department made more than sure that I was taken care of on my visit! More

by davisty194
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Eichman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyquan Davis, Austin Stephens, Joe Akshar, Robbie Wilson
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Nov 20, 2022 -

Lugoff Chevrolet Buick GMC responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Lugoff Chevrolet Buick GMC, we look forward to having you as a valued customer for many years to come! Trevor Reames, tdreames@gmail.com

November 13, 2022

A hour is to long for a oil change to be done. Thanks Darren Catoe More

by Catoedarren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Eichman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Stephens, Joe Akshar, Robbie Wilson
Report | Print
Nov 13, 2022 -

Lugoff Chevrolet Buick GMC responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Darren and our team, and we look forward to working with you again. Trevor Reames, tdreames@gmail.com

November 12, 2022

Everyone was courteous professional. They were quick to service my truck. I would recommend them to anyone. More

by rstewart160
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember.
Report | Print
Nov 13, 2022 -

Lugoff Chevrolet Buick GMC responded

Thank you for taking the time to share your thoughts on working with our service team. We're glad to hear we delivered such a great experience! Trevor Reames, tdreames@gmail.com

November 12, 2022

Service department made sure that all of my inquiries were addressed. Had the service technician ride with me to verify my concerns, most places just tell you that they will find it More

by ONTHEWATERFISHIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Akshar, Robbie Wilson
Report | Print
Nov 13, 2022 -

Lugoff Chevrolet Buick GMC responded

Thank you for your very kind service review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lugoff Chevrolet Buick GMC. Trevor Reames, tdreames@gmail.com

November 11, 2022

Been waiting on a part for 5mouths plus always have to ask to check fluids More

by dbrazell04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robbie Wilson
Report | Print
Nov 16, 2022 -

Lugoff Chevrolet Buick GMC responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Trevor Reames, tdreames@gmail.com

November 09, 2022

Service was amazing their staff is well mannered and their technicians are were helpful and quick. I definitely will be coming back to this location!!! More

by Built chevy tough
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Johnson
Report | Print
Nov 09, 2022 -

Lugoff Chevrolet Buick GMC responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lugoff Chevrolet Buick GMC. Trevor Reames, tdreames@gmail.com

November 08, 2022

This is the fourth time you have asked for a review. Three the week after. Now this about a month later. STOP IT!!! If I receive one more, I’ll return to Jim Hudson for service. More

by 52000CABOOSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gary Eichman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 12, 2022 -

Lugoff Chevrolet Buick GMC responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Trevor Reames, tdreames@gmail.com

November 06, 2022

Great customer service! I would definitely recommend this location to anyone who needs service for their vehicle. More

by carltaylor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robbie Wilson, Chris Hunter
Report | Print
Nov 07, 2022 -

Lugoff Chevrolet Buick GMC responded

Thanks for sharing your thoughts about your experience with Lugoff Chevrolet Buick GMC. We appreciate your business and hope to see you again soon! Trevor Reames, tdreames@gmail.com

November 06, 2022

Your service center and employees are always courteous and provide the best service the greater Columbia area. I live in Northeast Columbia with a Chevrolet dealership within a mile of my home but come t More

by Renita.liley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robbie Wilson
Report | Print
Nov 07, 2022 -

Lugoff Chevrolet Buick GMC responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Trevor Reames, tdreames@gmail.com

November 02, 2022

This dealership was amazing very professional and listened to what i had to say fixed my car in a couple of weeks I'm very pleased with everything they did will absolutely recommend them to ever More

by BRENDAPOTEAT65
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robbie Wilson
Report | Print
Nov 03, 2022 -

Lugoff Chevrolet Buick GMC responded

Thank you so much for your kind words, Brenda, and for taking the time to leave us this wonderful feedback! Trevor Reames, tdreames@gmail.com

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