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Lugoff Chevrolet Buick GMC - Service Center

Lugoff, SC

4.1
541 Reviews

541 Reviews of Lugoff Chevrolet Buick GMC - Service Center

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December 05, 2022

Very nice very respectful got the job done great Appreciate them very much was great. More

by sarahatruesdale1958
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember the guy name.
Dec 06, 2022 -

Lugoff Chevrolet Buick GMC responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Trevor Reames, tdreames@gmail.com

December 05, 2022

Mason Victor is an employee at this establishment and I was waiting for my car to be serviced. The drink vending machine was being difficult and he offered to buy me a drink with his own money. Acts of kin More

by efallaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mason Victor
Dec 06, 2022 -

Lugoff Chevrolet Buick GMC responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Trevor Reames, tdreames@gmail.com

December 01, 2022

Engine light went on Robbie and his team took care of it right way could Not ask for better customer service More

by kmoskowitz618
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robbie Wilson
Dec 04, 2022 -

Lugoff Chevrolet Buick GMC responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Trevor Reames, tdreames@gmail.com

November 30, 2022

The staff are friendly and willing to go the extra mile for their clients. I’m a repeat customer! More

by Denmarkking
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rahmik McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Jones, Robbie Wilson, Chris Hunter, Brandon Martin
Nov 30, 2022 -

Lugoff Chevrolet Buick GMC responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Trevor Reames, tdreames@gmail.com

November 29, 2022

Can not get corporate GM to correct mailers to me for my 2022 Silverado 2500 HD. I keep getting mail for a Traverse that Zi have never purchased. When this gets corrected I will provide better reviews. More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robbie Wilson
Dec 03, 2022 -

Lugoff Chevrolet Buick GMC responded

David, We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Trevor Reames, tdreames@gmail.com

November 28, 2022

The service was outstanding, In and out in no time. I live in TN, this is my 2nd time getting this dealership to service my vehicle within the past 2 years. Thank you for getting me in and out in s More

by ladback
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rahmik McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim was a great guy to work with
Nov 29, 2022 -

Lugoff Chevrolet Buick GMC responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lugoff Chevrolet Buick GMC. Trevor Reames, tdreames@gmail.com

November 24, 2022

One has treated us with the utmost respect. Excellent customer service. Seems sincerely friendly and helpful More

by tvalgoins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Eichman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Stephens, Joe Akshar, Robbie Wilson
Nov 25, 2022 -

Lugoff Chevrolet Buick GMC responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lugoff Chevrolet Buick GMC, we look forward to having you as one of our valued customers for many more years to come! Trevor Reames, tdreames@gmail.com

November 22, 2022

Lugoff C. B. GMC was very informative compared to other dealers on what's offered to the customers. More

by vereen3nyc
Recommend Dealer
Yes
Employees Worked With
David Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Jones, Mason Victor
Nov 23, 2022 -

Lugoff Chevrolet Buick GMC responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Trevor Reames, tdreames@gmail.com

November 20, 2022

The team took the time to look at my vehile issue. Will be ba k when further service is required More

by al_crothers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Eichman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robbie Wilson
Nov 21, 2022 -

Lugoff Chevrolet Buick GMC responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Trevor Reames, tdreames@gmail.com

November 20, 2022

Bad experience, I was quoted a price then refused when I accepted it had to pay $4,000 more to receive the car we wanted I think they suck More

by waynebranham60
Service Communication
Recommend Dealer
No
Employees Worked With
Robbie Wilson
Nov 23, 2022 -

Lugoff Chevrolet Buick GMC responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Trevor Reames, tdreames@gmail.com

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