Lufkin Ford

Awesome people at Lufkin ford. This was my 7 th vehicle I have purchased from them. Great service and financing thru ford. Will not go anywhere else. This was my 7 th vehicle I have purchased from them. Great service and financing thru ford. Will not go anywhere else. More

Michael Taylor was awesome to work with. Easiest purchase ever !! I would recommend them to anyone Easiest purchase ever !! I would recommend them to anyone More

Michael sold my wife and I, a 2018 F-350 6. 7 Powerstroke Dually Diesel with like 72k miles. This was in August of 2022. I expected small issues since it was used but supposedly had been through 7 Powerstroke Dually Diesel with like 72k miles. This was in August of 2022. I expected small issues since it was used but supposedly had been through their 172 point service inspection. We left for Montana like 2 weeks after purchase. Took it into Kalispell Ford in Montana to be checked for services when we arrived. Same 172 point inspection came up with $9,900 dollars in needed repairs two of which are major where the engine needs to be removed. Not realizing they only sold us the Powertrain warranty vs $600 more for the premium care, the repairs are not covered. Called store and tried to work with (GM Walt to no avail he basically told me tough luck). So they sold me a lemon that they obviously knew needed major work then didn't even sell me the correct warranty knowing it would need alot of repairs. This is not what I would expect from a major Ford Franchise Dealership.Not just unhappy customers but bad practices by their staff and owner. Steve & Carolyn Caution ⚠️ More

Great dealership! From the beginning to the end, it was a good experience. They helped my place an order for a new 250 Super Duty and stuck to the agreed price when it From the beginning to the end, it was a good experience. They helped my place an order for a new 250 Super Duty and stuck to the agreed price when it came in. They didn't try to add some upcharge, like so many dealerships do now days. I highly recommend these folks. More

Courteous friendly service. They made my purchase simple and seamless. I am totally satisfied with my new vehicle They made my purchase simple and seamless. I am totally satisfied with my new vehicle More

Dealer was very helpful in selecting my vehicle, salesman very knowledgeable, paperwork smoothest and quickest I have done. Gladly recommend this dealer to anyone wanting to purchase a vehicle, new or used. very knowledgeable, paperwork smoothest and quickest I have done. Gladly recommend this dealer to anyone wanting to purchase a vehicle, new or used. GREAT DEALER GM and SALESMAN. More

They never fail to make a deal right and leave with a new purchase 100% purchase 100% More

Friendly fast sale. I literally purchased online. Sent in the app, was approved for loan and sent in paperwork online. I arrived at the dealership, test drove the vehicle and signed the paperwork and left th the app, was approved for loan and sent in paperwork online. I arrived at the dealership, test drove the vehicle and signed the paperwork and left the dealership in less than 45 minutes. More

Great experience! Nobody was pushy and they genuinely wanted to get me what I wanted! I worked with Jose and he was great! wanted to get me what I wanted! I worked with Jose and he was great! More

I drove from Louisiana to Lufkin, TX to visit my grandkids. When I arrived I got a flat tire and Mitch in the service department helped me out tremendously! He was so polite and he went above and be grandkids. When I arrived I got a flat tire and Mitch in the service department helped me out tremendously! He was so polite and he went above and beyond to help me get back on the road to see my babies! Thank you so much! More