Lufkin Ford
Lufkin, TX
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43 Reviews of Lufkin Ford
Great dealership! From the beginning to the end, it was a good experience. I traded in my F150 to get a used F250 Super Duty. From the beginning to the end, it was a good experience. I traded in my F150 to get a used F250 Super Duty. More
Jose Castillo was absolutely fantastic to work with. Knowledgeable about the product, and financing process. He helped me through ordering a truck at first, then found just what I was looking for soon Knowledgeable about the product, and financing process. He helped me through ordering a truck at first, then found just what I was looking for sooner! He responded quickly when I texted or called and always pleasant! Thanks More
Awesome people at Lufkin ford. This was my 7 th vehicle I have purchased from them. Great service and financing thru ford. Will not go anywhere else. This was my 7 th vehicle I have purchased from them. Great service and financing thru ford. Will not go anywhere else. More
Michael sold my wife and I, a 2018 F-350 6. 7 Powerstroke Dually Diesel with like 72k miles. This was in August of 2022. I expected small issues since it was used but supposedly had been through 7 Powerstroke Dually Diesel with like 72k miles. This was in August of 2022. I expected small issues since it was used but supposedly had been through their 172 point service inspection. We left for Montana like 2 weeks after purchase. Took it into Kalispell Ford in Montana to be checked for services when we arrived. Same 172 point inspection came up with $9,900 dollars in needed repairs two of which are major where the engine needs to be removed. Not realizing they only sold us the Powertrain warranty vs $600 more for the premium care, the repairs are not covered. Called store and tried to work with (GM Walt to no avail he basically told me tough luck). So they sold me a lemon that they obviously knew needed major work then didn't even sell me the correct warranty knowing it would need alot of repairs. This is not what I would expect from a major Ford Franchise Dealership.Not just unhappy customers but bad practices by their staff and owner. Steve & Carolyn Caution ⚠️ More
Great dealership! From the beginning to the end, it was a good experience. They helped my place an order for a new 250 Super Duty and stuck to the agreed price when it From the beginning to the end, it was a good experience. They helped my place an order for a new 250 Super Duty and stuck to the agreed price when it came in. They didn't try to add some upcharge, like so many dealerships do now days. I highly recommend these folks. More
Dealer was very helpful in selecting my vehicle, salesman very knowledgeable, paperwork smoothest and quickest I have done. Gladly recommend this dealer to anyone wanting to purchase a vehicle, new or used. very knowledgeable, paperwork smoothest and quickest I have done. Gladly recommend this dealer to anyone wanting to purchase a vehicle, new or used. GREAT DEALER GM and SALESMAN. More