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Lucas Smith Chrysler Center - Service Center

Festus, MO

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15 Reviews

15 Reviews of Lucas Smith Chrysler Center - Service Center

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February 22, 2019

Quick and Friendly Service The title says it all. Took my Jeep in for its first check up and dealing with the service department was a breeze. They are polite, friendly and fas More

by Red Rider
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan
Feb 22, 2019 -

Lucas Smith Chrysler Center responded

Thank you for the five-star review! It was our pleasure to serve you and take care of your Jeep, and we hope to see you again in the future!

December 29, 2018

Great experience enabled by an awesome staff We bought our 2018 Cherokee there and had an awesome experience from salesman to service dept. They have worked on my 1 ton dually, never any complain More

by Schalkdog
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service dept, Alex Griffin
December 08, 2018

Fast and good Got my vehicle in and got and did a very good job. They gave me Rental for the day which helps out with work. I’ll be back for sure More

by Jon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete Chinetti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Boyer, Rick Lucas, Doug Marler
Dec 08, 2018 -

Lucas Smith Chrysler Center responded

Thanks for the positive review! If you need anything at all, please let us know.

December 06, 2018

Service Great service writers always work to help the customer. Work always completed on time at a fair price. Have only had service at lucas but because of t More

by Kep62
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service writers
January 19, 2012

Dealer performed $500 of work before calling for estimate or authorization and the truck was no different than when i brought it to them. STAY A WAY from this service dept. More

by johnmddn4fn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brian in Service
2