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Lucas Smith Chrysler Center
Festus, MO
473 Reviews
Lucas-Smith Chrysler Center is the modern name for a historic DeSoto-Plymouth dealership that began on South Mill Street, Festus in 1939. Founded by Roy Lucas; a pilot, trucker, mechanic and farmer, it is now owned by Butch Lucas and Dennis Smith and managed by Brad Smith. The store moved to its current location at 1600 Parkway West, Festus in 1999. After 40 years as a Dodge dealership, the store became a Dodge, Ram, Jeep, and Chrysler dealership in 2009.
The success of the store, when so many others have come and gone, is owed to its award winning service department. The governing rule of our service department is "Customers Come First!" The majority of our customers are friends, but all deserve to be treated that way. The last thing we want to do is disappoint them. The service department is not operated as a profit center; it really is a service to our customers.
Sponsoring local schools is an example of how we spend thousands of dollars to support our community. We are just very glad to be in a position to do those things. There have been some tough times over the years but this store has survived to be one of the oldest business in the Festus area. Our success is largely due to what Mr. Lucas used to preach: "If you take care of your customers the dollars will take care of themselves."
About Our Chrysler, Dodge, Jeep, Ram Dealer & Auto Services
We sell the exciting new Chrysler, Dodge, Jeep and RAM models, as well as a comprehensive array of used cars, trucks, crossovers and SUVs. Our courteous, experienced and professional staff is waiting to assist you.
Browse the new and used car inventory that is available at our store and submit any applicable forms, then come in for a test drive and talk with us about our fantastic car loan and lease options. You can also request more information about any of our new or used vehicles, auto parts, or auto repair and service, by using our contact form or by calling the number above.
Use the Car Finder form for a convenient way to have us search for the vehicle you want. Submit it right now, and we will contact you when we find the vehicle you have described! Our new and used car dealership is located at 1600 Parkway West. We have served customers from all over the greater Festus area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 473 reviews
August 01, 2024
My whole experience at this dealer was very easy. Everyone was friendly and helpful. My sales person was very knowledgeable and took time to go over the entire vehicle and the technology. He made sur Everyone was friendly and helpful. My sales person was very knowledgeable and took time to go over the entire vehicle and the technology. He made sure I was comfortable and got exactly what I wanted. He even had to look at different dealers for the specific car I wanted. the loan specialist was so easy to work with. Everyone at the dealer was super easy to talk to and answered all of my questions. I did not feel pressured at all. This was honestly the best car buying experience I have ever had. I have no complaints and will highly recommend this dealer to others. More
by Christina Luksza
Employees Worked With
Other Employees :
don't remember name, but she was our loan specialist- 5 stars
July 16, 2024
I Iove the dealership… easy to deal with and Zac was a great salesman. Thank you. I’ve had my oil changed there for years and if I have any mechanical problems they work with me and do a tremendous job. T great salesman. Thank you. I’ve had my oil changed there for years and if I have any mechanical problems they work with me and do a tremendous job. Thank you❤️ More
by Donna
Employees Worked With
Zac stevens
July 10, 2024
Everyone was really nice and worked with us They made it really easy buying the truck. really easy buying the truck. More
by vernaj1951
July 07, 2024
Had a very nice experience at Lucas Smith. Frankie Campbell was helpful, friendly, and patient. The process went well and we are very satisfied with our purchase. Frankie Campbell was helpful, friendly, and patient. The process went well and we are very satisfied with our purchase. More
by stacy.lindsey
July 01, 2024
Everyone was super great to work with. Took the time to make sure we were getting the best deal possible Took the time to make sure we were getting the best deal possible More
by Destinyhuck22
June 22, 2024
My salesman was very helpful and knowledgeable about my vehicle I would recommend him to everyone. vehicle I would recommend him to everyone. More
by Patton Robert 759
June 13, 2024
Pete and Shaun worked with me on what I wanted on my vehicle and answered all of my questions when asked! The whole team was very helpful! vehicle and answered all of my questions when asked! The whole team was very helpful! More
by Thediva
