Lucas Honda of Jacksonville
Jacksonville, FL
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I am updating my review, as I was called and offered the vehicle at a lower price, and am very happy with my purchase. The reason why I have given them a new rating is that they matched what I saw to my sa vehicle at a lower price, and am very happy with my purchase. The reason why I have given them a new rating is that they matched what I saw to my satisfaction and made me a happy customer instead of a very dissapointed customer. Thank you to Omar for making it happen. I picked up my new car yesterday and they were very pleasant and I am very satisfied with the dealership. More
We went to Lucas Honda after internet search for used toyota avalons found an ad on auto trader and the internet price was 22,498, however after driving and liking the vehicle, it is now time for the neg toyota avalons found an ad on auto trader and the internet price was 22,498, however after driving and liking the vehicle, it is now time for the negotiations to commence. The reason why I am giving them poor marks is the internet price was listed by the sales manager as 24,990 during the negotiation. That is about 2,500 more than what the ad showed. I mentioned that was not correct and was ignored. Copy of the ad is below for all to peruse. By the way the price was changed on their website to now reflect 24,288 which is now closer to what was seen originally. Copy of the ad I was going by is posted below. Used 2008 Toyota Avalon XLS Save this car $22,488 Calculate Payment $22,488 Mileage: 7,580 PrevNext 1-9 of 18 Primary Information about this vehicle: AT Car ID: AT-10984C89 Price $22,488 Mileage 7,580 Body Style Sedan Exterior Color Blue Interior Color Gray Engine 6 Cylinder Gasoline Transmission 6 Speed Shiftable Automatic Drive Type 2 wheel drive - front Fuel Type Gasoline Doors Four Door Stock No. 21987T Vehicle Description Seller's Description and Comments ASK FOR OMAR AUSTIN AND GET $200 OFF THE ALREADY LOW INTERNET PRICE!! CALL 1-877-688-7781 TO GET DETAILS OR TO SET AN APPOINTMENT! The options and features include: Advanced Front Seat Airbag System, Child Restraint System Anchors, Child Safety Rear Door Locks, Driver & Front-Right Passenger Airbags, Driver-Side Knee Airbag, Engine Immobilizer & Anti-Theft System, Front & Rear Side Curtain Airbags, Front Seat-Mounted Side-Impact Airbags, HomeLink Universal Transceiver, 12-Speaker Audio System, AM/FM Stereo w/6-Disc CD & Cassette Players, Auto-Dimming Interior Rearview Mirror, Cruise Control, Dual-Zone Automatic Climate Control System, Heavy-Duty Rear Window Defogger, Leather Upholstery, Power Door Locks, Power Front Seats, Power Windows w/Front Auto Up/Down, Steering Wheel Audio Controls, Tilt/Telescopic Steering Wheel, Automatic Dimming Driver-Side Exterior Mirror, Fog Lights, Multi-Reflector Headlights w/Auto On/Off, Power Heated Exterior Mirrors, Power Moonroof w/Sliding Sunshade, Remote Keyless Entry System, 4-Wheel Anti-Lock Brake System, Electronic Brake Force Distribution, Power 4-Wheel Disc Brakes, Power Rack & Pinion Steering, Tachometer ALL DISCOUNT PRICES ARE ON IN STOCK VEHICLES. PRICES MAY VERY AND DO NOT INCLUDE TAX, TAG, AND FEES. More
As of now I am rating this poorly due to the poor customer service I have been recieving as of late... My sales person was fine, but I noticed the car I bought had an alignment issue and have been ca customer service I have been recieving as of late... My sales person was fine, but I noticed the car I bought had an alignment issue and have been calling to have the issue resolved but they keep on telling me thats its inherent to the car which is total xx. I cant reach my sales person and the Used Car Manager Mr. Austin doesn't seem to think its very important. When and IF this issue is resolved I will re-rate this dealer but as of now I am displeased with the service I have been recieving... More
I recommend this dealership for service and repair. I was a upset customer dealing with some crooks form another car dealership in valdosta ga(krill sunny honda)dont ever buy a car or get service from them. a upset customer dealing with some crooks form another car dealership in valdosta ga(krill sunny honda)dont ever buy a car or get service from them. The people at lucus honda was very nice and helpful! They have earned themselves a customer for life!!! I highley recommend this dealership for anything More
Deal directly with the internet manager. I gave him my best offer I found online and he was able to beat it by $300. I own 3 Honda's and have had all service done here - they fix everything the first time best offer I found online and he was able to beat it by $300. I own 3 Honda's and have had all service done here - they fix everything the first time around. Lucas doesn't play games they give you their best the first time around. They will not be happy until you are happy. More