Lucas Honda of Jacksonville

Good recall job I had to take my vehicle in for the air bag recall. The setup for the appointment was easy and when the part arrived the installation was done in reco I had to take my vehicle in for the air bag recall. The setup for the appointment was easy and when the part arrived the installation was done in record time. Nice waiting room, great coffee and friendly staff. More

The service dept. took excellent care of me and my car. The service department is top notch along with the sales department. I would recommend either department to family or friends any time for anything. The service department is top notch along with the sales department. I would recommend either department to family or friends any time for anything. In fact, I already have. More

GREAT DEALERSHIP! I have bought 6 vehicles from Lucas Honda. I love this place! They will work with you to be sure you're happy. My sales associate (Martin Couch) wa I have bought 6 vehicles from Lucas Honda. I love this place! They will work with you to be sure you're happy. My sales associate (Martin Couch) was fantastic and never was "pushy". More

Great dealership and service department I take my car here for all of its service. They are always on time, provide a loaner if necessary and always complete on time. This was my 45,000 mi I take my car here for all of its service. They are always on time, provide a loaner if necessary and always complete on time. This was my 45,000 mile service and it was great! More

******BEWARE OF PROMISSORY NOTE DOCUMENT****** I found a car at Lucas Honda of Jacksonville I liked and told them I was pre-approved for a loan at my credit union. We began the process of completi I found a car at Lucas Honda of Jacksonville I liked and told them I was pre-approved for a loan at my credit union. We began the process of completing paperwork to purchase the car afterwards I contacted my credit union for their final approval. My credit union denied the loan approval because they indicated that the car was over-valued and they were only going to approve the MSRP. The difference in price between the sticker price and the MSRP was approximately $2,000. Lucas Honda would not budge from their sticker price so I decided to check with Duval Honda to see if they had the same car. They had the same car and were ok with selling the car for the MSRP that my credit union would allow. We closed on the car at Duval Honda. In the meantime Lucas Honda was irate and informed me that I owed them $1,000 for signing their Promissory Note document stating (in so many words) I agreed to purchase the car for the sticker price when I told them several times I was pre-approved by my credit union. I recently received documents from their attorney suing me for $1,000 plus $295 attorney fees. Beware of signing any and all documents when doing business with Lucas Honda and preferably consider Duval Honda as they have better pricing and deals. More

Honda at it's best The greeting was wonderful esp for men to be busy early in the am. The environment was professional & there staff very warm. The wait time was a bit l The greeting was wonderful esp for men to be busy early in the am. The environment was professional & there staff very warm. The wait time was a bit long but the waiting room kept me pretty busy with tv, coffee, popcorn & treats.. I def wouldn't go to any other honda. I drive to the Avenues all the time. More

Oil change Excellent service right from start to finish. John explained every detail to me and delivery is always on time. This is the best Honda service in Jack Excellent service right from start to finish. John explained every detail to me and delivery is always on time. This is the best Honda service in Jacksonville. Well done!!! More

Exceptional Service This dealership always provides exceptional service. I bought my car from them and don't trust anyone else make repairs on it. I recomended all of my This dealership always provides exceptional service. I bought my car from them and don't trust anyone else make repairs on it. I recomended all of my friends to use this service department. More

New Car Purchase Overall, excellent service from Jim MacDonald. He is the epitome of what salesmanship should be. Answers questions, WHEN asked, Very knowledgeable o Overall, excellent service from Jim MacDonald. He is the epitome of what salesmanship should be. Answers questions, WHEN asked, Very knowledgeable of the product and delivers what he promises. If anyone asks me I will definitely send them to him. More

See our review below It is so nice to fully trust a service department and there is none better than Lucas Honda. We have been customers going on 30 years and would not t It is so nice to fully trust a service department and there is none better than Lucas Honda. We have been customers going on 30 years and would not think of going anywhere else. Scott Adams is the #1 service writer in our opinion. Thank you for the satisfied experience we always leave with after work is completed. More