Lucas Honda of Jacksonville

Great service! I came in to participate in a study for my Honda Civic. Walt was very helpful and insured that I understood exactly what was going on. The wait time w I came in to participate in a study for my Honda Civic. Walt was very helpful and insured that I understood exactly what was going on. The wait time wasn't terrible and I enjoyed that the wait room had cubicles to complete work in. More

Attention to detail and customer satisfaction Came in for an oil change. Mike gave us personal attention to make sure our 2007 Accord was up to date on all necessary maintenance. Excellent servi Came in for an oil change. Mike gave us personal attention to make sure our 2007 Accord was up to date on all necessary maintenance. Excellent service department. More

Lucas Honda of Jacksonville Florida Great dealership and automotive repair shop. Staff friendly and knowledgeable able to resolve any issues with your car. I purchased my Honda Fit fro Great dealership and automotive repair shop. Staff friendly and knowledgeable able to resolve any issues with your car. I purchased my Honda Fit from them in 2010 and have had no problems with the car. Have my maintenance on the car done by their service department. The car is running well no problems More

Major Maintenance Just had the timing belt, water pump, transmission fluid, spark plugs, belt tensioner, etc changed on my Odyssey and am very happy with the service. Just had the timing belt, water pump, transmission fluid, spark plugs, belt tensioner, etc changed on my Odyssey and am very happy with the service. Car shoud be good for another hundred thousand miles. More

I was taken on time and treated great by Mike Lee. I was in for the 75000 miles Lucas Platinum and a rattle in a rattle in the back door. Mike Lee kept me up to date on what was going on and had the ca I was in for the 75000 miles Lucas Platinum and a rattle in a rattle in the back door. Mike Lee kept me up to date on what was going on and had the car back the next day even though they had to order the part for the door.; More

Great They assured me all was running correctly on my car. I was able to get in and out timely. They assured me my car checklist items were inspected. All items working according to the Honda guidelines and I was able to get in and out timely. They assured me my car checklist items were inspected. All items working according to the Honda guidelines and no areas of concern were mentioned. They worked with my schedule to perform the recall fixes to ensure the recall items were expetited. Thank You. More

Above and beyond, as always John, the manager of the service department, has always taken care of us when our vehicles have been taken there. He truly understands the outstanding John, the manager of the service department, has always taken care of us when our vehicles have been taken there. He truly understands the outstanding customer. The staff that works with him are also awesome. We have been taking our Homdas there for 20 plus years and it is always the same. They are wonderful whether it is my wife or me taking in the vehicle. Thank you for the great service every time. More

Long wait time I was told my car would be ready in about 2.5 hour more like 3.5 hours and the passenger airbag was replaced but left grease smudges on window. The I was told my car would be ready in about 2.5 hour more like 3.5 hours and the passenger airbag was replaced but left grease smudges on window. The service department was very busy that day so I did understand. More

Oil change and cleaning The oil change was very fast and efficient. The cleaning looked good on the outside. When I looked inside I realized my golf umbrella was missing ag The oil change was very fast and efficient. The cleaning looked good on the outside. When I looked inside I realized my golf umbrella was missing again. The last time I had an oil changed my blue and white golf umbrella was missing. It was found but we have not found it this time. We are very sad. We won't have a nice umbrella to keep us dry. More

Starter Replacement Starter replacement required, which was disappointing with less than 51,000 miles on the car. I have purchased all of my vehicles from this dealership Starter replacement required, which was disappointing with less than 51,000 miles on the car. I have purchased all of my vehicles from this dealership, and have been extremely satisfied with the service. The staff is friendly and knowledgeable and has always been very accommodating. More